"Water pump - does not turn when fitted by mechanic.\r\nIncorrect part or manufacture issue.Mechanic replaced with correct pump.\r\nSparesbox won\u2019t take back pump . They want you to refit and video issues. It\u2019s would cost three times more that the cost of pump to do this.\r\nSee one of the response from Sparesbox below"

"Ordered a radiator for a MINI R53 Cooper S, said it was in stock and that delivery would take just 5 days. Two weeks later, the item arrived bent like a banana and damaged beyond use. A search of the website yields no telephone number to call, forced to submit an online form, now told I will wait 6-10 days for processing. Utterly disgusting. DO NOT DO BUSINESS WITH THIS WEBSITE - RUN!"

"First attempt they supplied an empty package. Second attempt has been marked 'Delivery Completed', but I don't have it. No delivery vehicles on my security cameras. 2 months and still waiting for spark plugs."

"First attempt they supplied an empty package. Second attempt has been marked 'Delivery Completed', but I don't have it. No delivery vehicles on my security cameras. 2 months and still waiting for spark plugs."

"Worst company in Australia for delays and shipping 3 months for a thermo fan what a joke. Best bit is theay are still selling them when they know they can't supply for 3 months. What if I was broken down is a 4wd 24\/7 adventure. 3 months seems legit"

"Same complaints as others on review sites.. was emailed 3 to 4 days from payment, then a week, then another week, went from 9th March to 17th March to 22nd March got products on 26th March "

"Same complaints as others on review sites.. was emailed 3 to 4 days from payment, then a week, then another week, went from 9th March to 17th March to 22nd March got products on 26th March "