Sparklers.co.uk Reviews

“ Order was sent on the day despite ordering before 3PM. Paid for next day delivery and they still haven't been dispatched 2 days later. Customer services don't reply. Company isn't so much of a sparkling firework company but more of a damp squib. ”

“ Terrible service, paid extra for delivery and didn’t come any sooner. Lost the money and poor customer service. Avoid at all cost. ”

“ AVOID AVOID AVOID I have ordered sparklers for a friends wedding and paid extra for next working day delivery - which was a Thursday. Enquired on Friday on the status of my order and was told they would ring me back, which did not happen. The parcel was only delivered on Monday which was too late for the Saturday Wedding. I agreed with the company to return the order via their chosen courier myHermes for a full refund. I was told to send it to a home address rather than a business address. Now the seller claims the parcel was not received and refuses to refund even though the parcel was signed for at the stated address. THEY STEAL YOUR MONEY ABSOLUTELY HORRIBLE CUSTOMER SERVICE ”

“ Service was great. Unfortunately the Number 8 sparkler we couldn't get to light at all and number 1 burnt down very quickly! Bit disappointed. ”

“ This can not be done using normal postal services as sparklers are classed as "explosive items". ”

“ Hopeless customer service. ”

“ Service was good, very quick delivery but very disappointed with the sparklers. It said nothing in the description that they were Harry Potter themed and not suitable for children. We will be sending them back as not appropriate for our wedding. ”

“ My order never arrived. I obtained a full refund through Paypal. Terrible service. ”

“ The customer service is terrible, it seems to be run by a 1 man band and they barely respond to emails. ”

“ Shocking customer service! Product was clearly used and slightly damaged. Will never use again! ”