Sparks Warehouse Reviews

Name: Sparks Warehouse
Rating: 4.04

4.0 Rating 438 Reviews

75 %

of reviewers recommend Sparks Warehouse

Company Reviews

Questions

Metrics

4.0

Based on 438 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Phone:

07584162714

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Sparks Warehouse 5 star review on 23rd October 2017

John Pearce

Sparks Warehouse 5 star review on 1st August 2017

Sandra Wilson

Anonymous

Anonymous // 01/01/2019

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“Ordered 16/8 and paid for that day, but delivery took until 14/9 Product as expected and not faulty”

Helpful Report

Posted 6 years ago

“From placing order and receiving goods can’t fault sparks warehouse excellent service and products are quality too.”

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Posted 6 years ago

“Spot on service, Item did’t arrive in the post . Got replaced immediately without any problem. Will use sparks service for sure again. S”

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Posted 6 years ago

“I ordered an led t4 tube replacement. It took a few days to arrive and when it did the packaging was good but the tube housing was dented. It must’ve been dented before it went into the packaging as it was very secure in bubble wrap and a cardboard tube, which was unmarked on the outside. I was busy with work and by the time I came to fit it, it was well out of its return window, and unsurprisingly it didn’t work. Not sure why it didn’t work but the dent is evidence of a previous shock to the housing. Had high hopes for these as few seem to stock them and if it had worked I’d have bought 3 more for the kitchen.”

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Posted 6 years ago

“Took ages for the item to be dispatched.. site allows you to order items that are out of stock and the company are more than happy for you to wait 2weeks for an item you have paid for without bothering to contact you to make you aware!!”

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Posted 6 years ago

“Item over priced for what it actually is, customer service was poor, states next day delivery on the website but that’s not true for all items but doesn’t notify you of that when purchasing. When I contacted them chancing up my order I was told they system thought the item was in stock but it wasn’t so had had to be ordered in and would receive the item in a couple of days. When it didn’t arrive I contacted them by phone and was told a totally different story and when I stated what I had been previously told e asked who had told me that and funnily enough it was him!!! It too over a week to eventually come which when your expecting next day delivery at time of purchase is just not acceptable I would have ordered elsewhere if I had known. Obnoxious customer service and not apologetic for their error either.”

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Posted 6 years ago

“Very helpful staff, good quality sockets well packaged fast delivery will buy again”

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Posted 6 years ago

“Totally satisfied with the service”

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Posted 6 years ago

“Good price and product but a bit slow on dispatching and slight lack of communication”

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Posted 6 years ago

“Amazing fast delivery good quality product”

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Posted 6 years ago

“great product exactly what was described fast delivery”

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Posted 6 years ago

“Excellent price and an excellent service.Thank you ,I will purchase all my future switches from Sparks in the future.”

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Posted 6 years ago

“Price was good but overall service and delivery really not great. Several items in my order that they clearly didn’t have on site but no info on that until I called to find out where my order was after the due delivery date, I consistently had to call up to find out when my order would be completed with items sent in dribs and drabs. Polite on the phone and sorted a refund for incorrect items but again only because I called them. Took more than a month to get the items I ordered. Great products, poor service.”

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Posted 6 years ago

“Fast delivery items were perfect 👍*****”

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Posted 6 years ago

“Item is just what I was needing and at a decent price. Packaged well and delivered in reasonable time.”

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Posted 6 years ago

“They are very helpful they answer your questions very quickly and their products are a good quality. AJS”

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Posted 6 years ago

“Ordered on the 11th & item did not ship until the 30th despite saying item would ship within 10 days of ordering. Emailed Sparks Warehouse to question delivery without getting a reply which also meant I could not cancel the order, which I could have got from Screwfix for half the price had it been in stock. Ripoff company that I will never use again.”

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Posted 6 years ago

“Good communications advising me as the progress of my delivery. Package arrived quickly and intact. Excellent service.”

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Posted 6 years ago

“The best prices with a great service highly recommended”

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Posted 6 years ago

“Product was spot on. 5 stars. Delivery a bit slow one star off. I would buy from here without hesitation.”

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Posted 6 years ago

Sparks Warehouse is rated 4.0 based on 438 reviews