“I had an excellent experience with SPC. I was purchasing a 2020 Demarini, it was not in stock and they replaced it with a 2021. Shipping was fast. I will purchase all my equipment at SPC going forward.”
“I was trying to order a Demarni bat over the weekend and you showed out of stock. I try again today and now in stock? Is there a better method for managing inventory?”
“Unreal customer service. The bat I ordered was out of stock so they substituted the newer model at no additional charge. You don’t find that type of service these days. Thank you!”
“Fast shipping
Ordered last night at 3am and shipped as I woke up at 8am
Item hasn’t arrived but shows 2 day shipping (it’s the next morning so it should arrive in a couple days will update when arrives)”
“Order encountered an issue.. Rep reached out quickly n resolution found quickly.. no hassle.. loved doing business with ..will again.. Roxanne was great..”
“The customer service is hands down the best I’ve ever experienced with an online company. I emailed inquiring about a product I purchased. Less than 24 hours later I received a phone call response. Roxanne was amazingly helpful, and said she’d call me back with more info. I missed the call and she left a message. Two days later I hadn’t returned the call, and she called me back to follow up. I will absolutely use SPC exclusively for my online sporting purchases.”
“First time customer of SPC. I must say, I am impressed with the selection, prices and what's most important - customer service. An item I ordered (shown as in stock) ended up being out of stock. They called me within an hour or two. Instead of trying to take advantage of a customer (as unfortunately some other on-line vendors are wont to do) they worked with me and it all worked out. Will definitely be a return customer and will recommend SPC Sports to others.”
“Ordered a 2020 LXT 33 / 23 bat from them that they showed as being in stock and when they realized they didn’t have the 2020 model in stock they called and asked if I was alright with the 2021 version of the same bat at the price($299.00) of the 2020. The 2021 version is listed at 379.00 on every website but they went the extra mile to make sure they stood behind the price listed for the 2020 model. Just the call was more than most would do and to stand behind the online price was even better. Thumbs up all around.”
