Login
Start Free Trial Are you a business?? Click Here

Specsavers Reviews

2.1 Rating 1,284 Reviews
25 %
of reviewers recommend Specsavers

Write Your review

Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
Specsavers 5 star review on 30th October 2024
Caroline Catmur
14
Anonymous
Anonymous  // 01/01/2019
The staff in specsavers Beckenham were amazing. Firstly I was given an appointment and seen straight away (I was accompanying my daughter and didn't expect this). The lady that tested my eyes was very sweet and explained everything so well and Kristi who helped my daughter and I choose frames gave us absolutely first class customer service. She was wonderful. Thank you Specsavers Beckenham for such a good experience today.
Helpful Report
Posted 7 months ago
I received Micro suction ear wax removal given by Jacob (southampton central). The treatment was efficient and professional. the information on how to keep my ears healthier was usefull. Jacob has a professional, informative and friendly approach to his work. Thankyou.
Helpful Report
Posted 8 months ago
I went into Winchester branch for an eye had some new glasses ordered I have to have complex lenses which made it complicated but zadine who served went above and beyond to sort everything I needed and is valued member of the Specsavers team
Helpful Report
Posted 8 months ago
With personal complications they sorted my problems out over a period of months, supplying me with different prescriptions until my eyes were better and with no complaints.
Helpful Report
Posted 8 months ago
eye examination this morning with Jonathon really nice man very pleasant we had a laugh while chatting , meticulous eye exam very good advice , Maddy helped me choose my frames very helpfull and professional advised me what frames and style suited me im delighted.
Helpful Report
Posted 8 months ago
specsavers home visit was excellent , the 2 ladies took the time to discuss a few issues with my eyes. I was surprised at the price, less than half the price of another company I had used for very similar glasses.
Helpful Report
Posted 8 months ago
For my first time ever shopping at specsavers it was absolutely delightful fantastic price but most of all the people are very special they treat you with kindness and respect. Laura thank you very much for your extra kindness of a card and gift for the things that I've been going through I really appreciate that. Bonnie Doone mall Edmonton Alberta has the best specs savers in the world !
Helpful Report
Posted 9 months ago
I've worn glasses for over 20 years and decided to give contacts a try, I attended the Bishop Auckland branch on Moday June 24th and was placed in the very capable care of Joan, to took her time, had planty of patience, answered all my questions and explained everything in needed to know to me. Nothing was an issue and she guided me with a very calming voice on how to apply and remove the contacts, it took me a few attempts, but Joan was an absolute superstar and her guidance and encouragement enabled me to quickly get to grips with a totally new task to me. I left the store feeling like the game had changed for me and I wished I'd taken the plunge years ago. If I could award 11/10, I would. Thank you to Joan and all the staff.
Helpful Report
Posted 9 months ago
It was my first time visiting Specsavers. I went there to get my eyes tested. The employees were warm and friendly and I really appreciated that. I have gotten my glasses and I just want to say thank you very much. Juline Pennant
Helpful Report
Posted 9 months ago
Cochrane, Alberta. I recently had the most thorough and informative eye exam ever with Dr. Vu. From the moment I walked in, I was impressed by the professionalism and attention to detail. Dr. Vu answered all my questions with clear, visual explanations that made the complex aspects of eye health easy to understand. The care extended to my daughter’s exam as well, from the exam to the guidance and expertise in choosing eyewear. Dr. Vu’s expertise and patient-centered approach made this the best eye care experience we've ever had. Thank you Dr. Vu and staff!
Helpful Report
Posted 9 months ago
Shina made very welcome i am disabled with a speach problem in a wheelchair she was very caring and patient with me which i liked a lot i also had mt contact lens check she was very patience with me as well, i feel specsavers treated me very well 😀
Helpful Report
Posted 9 months ago
The staff at the Cochrane, AB location are helpful, knowledgeable and provide excellent customer service. Sandra and Dr. Vu did a great job and now, with my new prescription, I can see everything I need to. Thank you :)
Helpful Report
Posted 9 months ago
Ibz at Loughton branch went above and beyond for us. My sister is deaf and he doesn’t even do audiology but he went out the back and went through all the parts and we left with my sisters hearing aid back up and running which was absolutely fantastic. Lovely guy!
Helpful Report
Posted 9 months ago
Visited Specsavers Macclesfield for help with new glasses. Natasha went beyond expectations to resolve my issue - her customer care was outstanding. In my experience, this store always gives great service on every level.
Helpful Report
Posted 9 months ago
I recently visited the Specsavers in Barking Town Centre, and I couldn't be more pleased with the experience. From the moment I walked in, the staff were incredibly friendly and welcoming, making me feel right at home. Ivetta, in particular, was fantastic. She assisted me with getting my prescription glasses and provided excellent advice, ensuring I chose the perfect pair for my needs. Her knowledge and friendly demeanor made the whole process smooth and enjoyable. I highly recommend this Specsavers location for their outstanding service and especially commend Ivetta for her exceptional assistance.
Helpful Report
Posted 9 months ago
Satisfied so far with the product though I'd like to make a few suggestions for further improvements. Perhaps there could be an eyewear in future with multi coloured dynamics controlled through a mobile app.
Helpful Report
Posted 9 months ago
Thankyou Specsavers.. Got my Comfit specs lovely and lightweight. Wish I had purchased before!! It's good to no longer squint as my prescription changed... Love love love the frames and comfort.. Recommend Clementine comfit frame.. Optician who did my eye exam was so kind and very thorough.. Prescription is perfect thankyou so much
Helpful Report
Posted 9 months ago
Excellent attentive service. Tests carried out today were done with great efficiency and the whole experience of various tests my husband had to go through today were done with kindness and patience. We can’t thank the staff and optometrist in the Stanley branch enough. Would certainly recommend them to everyone.
Helpful Report
Posted 10 months ago
Daniel from the Mt Ommaney store was so helpful and friendly .I was very impressed by the quality of the service 👏
Helpful Report
Posted 10 months ago
Visited Specsavers today, I couldn't fault the eye test today with Melissa for the pre test and OCT and the vision check with Humaira. Thank you 😊
Helpful Report
Posted 10 months ago
Specsavers is rated 2.1 based on 1,284 reviews