“Excellent impressive 21C operation where customer needs lead the operation, staff support are open with advice, skills are augmented with adequate resources, great cutting edge tools, saving time and making data based decisions simples!
I visited the Eastbourne branch today and apart from the basic customer information read across from my up-front questionnaire not being loaded onto Supersavers IT system wasting time, duplicating effort, the consultation was smooth.
Of note was my consultant Faheem whose manner was professional, open and experienced, he explained the data from the scans etc and made the visit a very interesting experience.”
“Went into Telford shop for a repair, Service was excellent Deb and Bri could not have been more helpful. Pity not all the shops are like this one.
Keep up the excellent Service.”
“Went into Telford shop for a repair, Service was excellent Deb and Bri could not have been more helpful. Pity not all the shops are like this one.
Keep up the excellent Service.”
“Really an excellent experience. All the staff I met were great.
Especially Farida and Medhi who were so helpful and friendly.
Without a doubt would recommend Specsavers London Wall to everyone.
Thanks to all of you.”
“Hi Contacted Home visits today got a cancellation and John came out to my home, I have health issues and john did my test i settled for glasses everything was explained to me and i picked glasses it was 1st class service from phone call to completion i would recommend them to anyone”
“Brilliant specialist by the name of Pragna (High Barnet) can't praise her enough. Certainly knows her stuff. Explains everything, really sorted me out. I would highly recommend her to anyone.”
“In your Norwich at Stephens office you have a guy named Chris, I called in today with a very worrying concern with my wife's recent results, this guy Chris attended my needs above the call of duty, I could not have been more satisfied with anyone's help than Chris gave me today, he is an absolute credit to Specsavers.”
“Middleton arndale specsavers should be used to promote great customer service. I had an issue with my glasses, the store I bought them from advised me twice to glue them, I did this did not work, very frustrating after paying 368.00 for 2 pairs of glasses. I went into the Middleton store to try to ask for some advice on what glue would help, after explaining the situation it was resolved within 10 minutes this saved so much frustration as I was becoming increasingly frustrated at the situation well done Middleton excellent customer service thank you”
“Maja, the Serbian optician in the Store inside Sainsbury's near Gloucester Road tube station (158a Cromwell Rd, London SW7 4EJ), is a SUPERSTAR: she fixed my two badly bended glasses bought a year ago... when, previously, 2-3 of her male colleagues told me they couldn't really be properly fixed and I needed to buy another pair, albeit at a discounted price!
Bought her a box of Ferrero Rocher chocolates to show her my huge appreciation.
That young lady is a magician with glasses.”
“Rebecca from the Bedford Branch, and Sarah who attended to my eye test on the 11/11 21, were so helpful and patient with choosing my glasses as well as the rest of the staff
Yours Sincerly Jillian Burnage”
“Over the moon with my new specs fantastic optician who visited me at home [i am a 67 yr old disabled man] they measured very accurately I now feel a lot safer when I use my walking frame THANK YOU 10/10”
“I am so impressed with specsavers at Colchester. They are professional, caring and patient and have all the latest tech. I can’t praise them highly enough and would recommend them.”
“First time visit to Coulby Newham Specsavers after a disappointing previous visit to Middlesbrough branch a few years earlier. We vowed never to return..but we are so glad we did. The staff especially Maddie and Gavin were very patient, professional and friendly. I recieved excellent care from them both and my varifocal glasses were excellent, fitted correctly and everything I'd hoped for which fully restored my confidence in Specsavers . Wholly recommended.”
“We three family members are customers at Specsavers Rhodes . Antion ( manager) and William are 100% committed to Customer Service , and also Customer Care .We were all very happy with the glasses we purchased last September ,and the service .We were advised at the point of purchase, that it is always a good idea to have glasses tightened , after extensive months of wear .We have recently done just that , and made to feel very welcome as returned customers , by both Antion and William.Our friends who are also customers at Specsavers Rhodes have said the same thing to us .Thank you .”
