Specsavers Reviews

“ Satisfactory experience at the Stanmore branch of this opticians on Church Road having my first eye test, although made to wait about half an hour longer than booked. Frame selections are okay, but a little more variety would be welcome! Staff service was fine but again could be bettered with a little more listening and understanding of customer needs. ”

“ Spot on eye test, quick, efficient and professional service as always. ”

“ Halesowen branch run single handed by Lorraine.. Brilliant service, fixed my glasses... Thanks Gary Thompson ”

“ I am happy with the service that I was given at Specsavers. ”

“ Excellent service.great prices and they really knew what they were doing. I had some unexpected serious vision problems and I was treated with kindness and they knew exactly what to do. I was more than happy with the service and would not think of going anywhere else. ”

“ Always rated your service highly for both contact lenses and glasses, however I visited Boots Opticians and have now changed my mind as their offers on glasses far better. I found the quality and range of glasses far superior. I am now considering changing to Boots the Opticians for both contact lens service and glasses.I found Boots cheaper and offer a more up to date choice for glasses. Sorry Specsavers ! ”

“ Called in at the Buxton store today to ask if they could fit my glasses properly after the fit I was left with was painful to wear. (Bought else where and after five return visits they still hadn't managed to fit my glasses correctly.) Absolutely lovely response from specs savers staff, were completely happy to help.... Won't be returning to vision express despite their option to pay by monthly installments (which was the incentive to use them in the first place.) Staff appear to be trained at VE to ensure the initial sale but there after are both unable and not particularly interested in repairing any corrections needed. 'Well done on customer service 'specs savers!' ”

“ Fantastic customer service in the Ilford branch - although it is very busy at times - some of the senior staff working there are great. Naz who does the first part of the test is a right character- funny - cheers you up - so you don’t mind slight delays. I’ve been going for years would recommend this store to anyone. Avoid school holidays gets too busy. ”

“ I’ve just used Specsavers home eye test for the 2nd time and found it to be an excellent service. The two people who came were friendly but professional and explained what was going on. I received my new glasses within the week. We find it so easy to complain nowadays so it’s good to report excellent customer service ”

“ I am very pleased and in fact overwhelmed by the service I received from Kirsty Ginger (Audiology Practitioner) at your Christchurch Branch. ”