“Very happy with regards to new glasses. Tried to cancel appointments for Monday re hearing promised a call back which was not received on next call held on for some time then cut off very poor service on this occasion.”
“Visited Bexhill Specsavers on 18th march 2025. Very impressed with the proffessional service and as my eyes had not changed from the last test there was no pressure to buy new glasses,unless I wanted to.I felt very relaxed at not having to be pressurized into buying glasses I did not need.Well done Specsavers.”
“I and my wife have been a customer of Specsavers Leicester Branch for many years. We consult them every two or three years for routine eye test and spectacles renewal. Every year when we visit the branch, we find them better and better.
This year, we went to them about two weeks ago and we were, as usual, very impressed with their care, personal attention and quick and highly professional services. When you enter the shop, the reception staff, for instance; Ammarah, receives you with friendly welcomes and smiles. She identifies you promptly and you will then move from one room to another for various sophisticated diagnostic eye tests. Chanelle was one of the stunning diagnostic staffs who examined me this year. Then you will meet with one of their brilliant opticians who will find the exact lenses that suits you vision. This year, my optician was Khadija, a lovely, clever and experienced optician. She prescribed a very comfortable eyeglasses for my vision.
Then you will go to young dispenser and collection staff, notably; Drubo and Abdullah who will take through various services that they can add to your glasses, such as polarization, thinning...etc. Both my wife and I liked them very much. They provide services with patience and care.
Then two weeks later you go back to collect the eyeglasses. You meet again with Ammarah, Drugo and/or Abdullah. You receive your eyeglasses in the best possible condition. If the frames need adjustment Drubo or Abdullah are happy to take them to the lab to do the rest for you. You will never leave the place until you are very satisfied.
We very please with their services, friendliness and professionality.
We certainly recommend Specsavers Leicester Brach to the people.”
“Excellent service received. My mom broke her frame of her glasses and the help she got from the staff was awesome. The frame could not be fixed. The frame was discontinued but they found a frame which fit the lenses. All in all the service was great.”
“I ha e been a SpecSavers client for many years and I have never been disappointed. My latest visit was about a weekend ago. SisGugu, you are song tune with your trade, thank you.
Faith Themba my sister, you always served with a smile. Your insight and willingness to go an extra mile does not go unnoticed. Thank you so much and continue making SpecSave thé brand.”
“I went spec savers yesterday they were so helpful the opthamologist was lovely she told me needed glasses which i hadnt worn for months i got to pick out glasses that i liked i had noticed my eyes had changed i had been getting headaches i would recommend spec savers waltham cross nicky cory”
“Service was brilliant.
Leanne G you were lovely, very kind and respectful.
Craig you were so kind and patient as I couldn't hear very well due to my hearing aid not working.
Jed, you were so professional and thorough, I felt well looked after and was treated as a valued customer.
Thank you all so much for a great service st Specsavers Walsall.”
“05/12/2024 Visited Specsavers Melksham today for removal of ear wax procedure. The initial team member at reception was very welcoming and helpful but unfortunately I did not note the persons name.
Audiologist Practitioner Simon was obviously very knowledgeable in his speciality. He explained the whole process, answered my queries and the whole procedure was efficient and effortless. Thank you.”
“fantastic experience the optician, Klaydia, was brilliant explaining everything and helping me understand the photographs and the machines, explaining what they look at and why it was important. Then Alison the sales assistant helped me pick two frames, she was my age and very thoughtful, She really helped me sellect frames.”
“I was very pleased with the service I received today at the north end branch, I was assisted to choose my glasses by a lovely, patient and efficient lady Meire Cornwell. Thank you it was very much appreciated.”
“After neglecting my eyesight for many years I bit the bullet and with a present of vouchers from my son I took the eye tests and went to spec savers at carpet trades way kidderminster. The staff made me feel so relaxed as I was so nervous (as there's a lot of eye issues in my family.) The staff were brilliant all friendly especially a blonde lady with such a stunning bubbly personality.
Anyway to cut a long story short. I can now see brilliantly, every leaf, face and even number plates. The choice of glasses there was amazing as I struggle to find something that suits me.
From start to finish an A1 5 star service. Thank you.”
“We’ve been served by a very friendly man called Luke Summers. He was very nice and welcoming and explained everything we need to know about my daughter short sighted. We had a great experience.”
