“Pathetic airline the management should stop or upgrade service
It’s not about delay. The following been missing in the entire management
1. Worse conditions of seat.
2 smelly aircraft
3. Crew members uniform was shabby
4. No hygiene.
5. Improper management in shuttle service
There are many small airlines providing better services we pay not travel for free either u work on my feedback proper not choice is your else be a flight for labour class”
“Just watched a video of ur staff slapping a security person. She could have reported to the authorities instead of snapping if the security did something wrong . This is not good . May be these staffs who are not mentally healthy should be grounded. Flying with such short tempered staffs is risky Spice jet authorities do a mental health check up of ur staff from time to time”
“**Bad Review for SpiceJet Management:**
I had an incredibly frustrating experience with SpiceJet regarding a simple just small 3 letters name mismatch issue between my passport and ticket. Despite providing my passport, Emirates ID, and debit card details which is used for this ticket booking, SpiceJet failed to resolve the issue. Their management was shockingly unhelpful and displayed a complete lack of empathy towards customer concerns.
When I visited the SpiceJet office, hoping for a solution, the management's response was cold and dismissive. They outright refused to make any effort to correct the name on my ticket, claiming it was against their policy. It's astonishing that with all the information I provided, they couldn't facilitate a straightforward name modification in their system.
Yesterday, they prevented me from traveling, causing a waste of my time , energy and money.
Their proposed solution was absurd and customer-unfriendly. They insisted that I should forfeit the entire ticket amount and rebook if I wanted to travel. This shows a blatant disregard for customer satisfaction and a complete absence of flexibility in their policies.
Overall, my experience with SpiceJet's management was beyond disappointing. They not only failed to address a basic customer service issue but also displayed a lack of professionalism and willingness to assist. I would strongly advise against using SpiceJet if you value competent and customer-centric service.
Worst airlines.”
“Oh my God! What a worst Airline one could ever find.. I mean every single time I buy ticket (whether International trip of Domestic) and I regret it to the core as it proves to be the worst as always.
This morning (12th June 2024) my father travelled from Dubai to Mumbai, and he is 72 years old and guess what? the flight was delayed by 2 hours and 30 minutes.
I believe they should shutdown their operations globally as they don't deserve to be in this industry. Better let them choose to sell PanCakes instead..”
“My flight from Bagdogra to Kolkata at 18.00 was cancelled and I was moved to a flight 10 hours earlier at 8.00 in the morning. It was not possible for me to go then and I had to book a flight with another airline. On their website it is promised that a full refund would be paid to the same credit card that I used to pay. When I asked for my refund I was told that they only pay it to a Indian bank account. As a non Indian I do not have that. So I never received the refund.”
“Flight number SG510 from Srinagar to Mumbai on 6th June 2024. It was a worst experience. Flight was at 6.40pm which was delayed then cancelled and rescheduled for next day. No compensation. No service. Worst experience. No cooperation from staff. So many families stranded at the airport with elderly people, kids. No help from any staff member No customer service reachable. Please don’t take SpiceJet flights as each and every flight is delayed. Will never travel by SpiceJet nor will ever recommend to anyone. Also while travelling from Mumbai to Srinagar, there was a delay of more than 3 hours.”
“One of the worst airline. I will recommend to spend a little extra and get a different flight ticket. Because you will just waste your time with spice jet”
“On 1st June while traveling from Dubai to Mumbai from Spicejet flight SG 14, our luggage was left behind by the airlines at the Dubai airport. The luggage was supposed to be collected by us from the airport but the airlines sent the baggage at home. On receiving the baggage half of the items from the suitcase was stolen. On calling the airlines staff there was no response to our calls neither was any reply given on mail as well. The things stolen from the baggage had valuables like perfumes, expensive tshirts, baby clothes and bags. We had a terrible Experience flying with Spice jet also no support or guidance is given by any of the staff. This was our last flight by Spice jet. Requesting people to think twice about the security of your luggage before travelling through spice jet.”
“Worst ground staffs , they don't even have the manner to talk. We pay for the transportation and other services , they are not worth of spending your money and I would never recommend anyone to travel from spicejet.”
“I was travelling from Bagdogra to Banglore on SG8896 as i reached 30min before that their ground staff talk to me very rudely and didn't accept my baggage and they charged me ₹4200 for that baggage try to train your staff properly very worst staff and service”
“If you don't have an option and even truck drivers deny the service, then opt for spicejet otherwise don't even think of booking this flight, it's a plight. Their executives at IGI T3 airport Delhi seem almost high on weed and make you more frustrated when the flight is canceled. Spicejet is a nightmare and even if yiu are getting a free ticket, never go with them.”
“We have checked in for Spicejet SG3780 from Tezpur to Kolkata, holding our boarding passes and waiting for the flight in the forward lounge. Now your ground staff are informing that the flight has been cancelled due to some technical reason. We are from Kolkata and have no residence at Tezpur to stay for. We have many kids and senior citizens along with us. A cyclone is going on outside. In this situation how could a responsible airiline company, leave us like like this with out any substitute arrangements.”
“Spice is the worst airlines I have ever travelled through. I did web check in and made payment for a window seat and was allotted one. But when I went to check in my luggage they told me they don’t have any record of my payment, I showed them the records and the seat I was allotted but they did not consider. They had no regards to the inconvenience I was having, I was ultimately alloted a middle seat which I was trying to avoid from the beginning. I am never gonna travel through spicejet and I would recommend the same for all. I have never had such bad experience with any other airlines ever.”
“Spice Jet is the worst airlines ever. My grandparents who are 75+ were traveling from Bagdogra to Guwahati yesterday. It was supposed to fly at 6:30 but got delayed and due to bad weather got diverted to Kolkata later on. You guys kept the passengers inside the plane in Kolkata for 3-4 hours and just gave them 2 packets biscuits each?
Never flying Spicejet again.”
“Worst customer service and worst flight used to reschedule anytime they want. Spicejet should be banned for unethical behaviour.
A pig pain for travellers.”
