Splash and Relax Reviews

Name: Splash and Relax
Rating: 4.31

4.3 Rating 759 Reviews

83 %

of reviewers recommend Splash and Relax

4.3

Based on 759 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Splash and Relax made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Splash and Relax 5 star review on 27th August 2020

Stephen Midgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part of order didn't come. Which made other part of order usless. Needed to buy from elsewhere. Tried contacting through email twice and not heard back. Delivery took awhile which I understand because of hard times.”

Helpful Report

Posted 4 years ago

“Great pool and speedy delivery.”

Helpful Report

Posted 4 years ago

“Delivery was prompt and I good condition.”

Helpful Report

Posted 4 years ago

“Ordered my Bestway pool, solar heater and cover from this site. Great delivery even during these Covid-19 times and one of the very few places to have stock. Items all as descrie in perfect condition. Will continue to support them for further purchases for pool up keep. Thanks for making a difficult summer with the kids in lockdown an absolute blast.”

Helpful Report

Posted 4 years ago

“Efficient delivery”

Helpful Report

Posted 4 years ago

“Excellent service, speedy delivery even during recent covid issues. Fair prices.”

Helpful Report

Posted 4 years ago

“Very good website, and excellent service”

Helpful Report

Posted 4 years ago

“Great service, thanks”

Helpful Report

Posted 4 years ago

“THE PRODUCT IS EXCELLENT AND THE DELIVERY SERVICE WAS SO QUICK”

Helpful Report

Posted 4 years ago

“Superb service, fast delivery, great product. Thanks!”

Helpful Report

Posted 4 years ago

“Ordering and shipping were excellent but when questioned about price differences in web site, 2 different prices for the one item, there was no reply.”

Helpful Report

Posted 4 years ago

“Brilliant service, brilliant products.”

Helpful Report

Posted 4 years ago

“Excellent service, all arrived on time”

Helpful Report

Posted 4 years ago

“We ordered our pool and accessories on 2 separate orders and both times the orders arrived within 48 hours. Very happy with the service. Thank you”

Helpful Report

Posted 4 years ago

“no delivery as promised,e-mailed,reply was courier had delivered!!!!!!!! journeyed to local tuffnells==no record of order!!==no answer to 7 e-mails==to get through on phone==immpossible==must be a reason you cannot pay by credit card???==debit card only??==but i will try and get a chargeback,conning lot do not touch them with a barge pole no star rating from me”

Helpful Report

Posted 4 years ago

“WARNING - this outfit takes your money then runs. Zero chance of speaking to them by phone, they don’t answer emails and they list their logistics companies address as their own. Their actual address is 80 Hurst Road RH12 2EP. if I had read their review feedback before they took my money, I wouldn’t have risked it.”

Helpful Report

Posted 4 years ago

“STAY AWAY FROM THE COMPANY. It's an absolute joke. I ordered a pool and spent over £1000 - it took over a month to arrive and it's flimsy rubbish. The quality wood finish is a plastic covering and it's total rubbish. Now I've discovered the filter /pump has a European plug so not even suitable for an English plug! I'm disgusted. I've tried calling and emailing the company but they just ignore any contact and have zero customer care. It's a disgrace. Stay away is the best advice.”

Helpful Report

Posted 4 years ago

“Shocking company, waited weeks for stock to come in, managed to get something when said it was in stock, paid and then nothing for weeks and now a refund, never use again”

Helpful Report

Posted 4 years ago

“ wish I'd done my research before ordering of this joke of a company..... ordered swimming pool and heater at a cost of nearly £1700 web site said in stock but failed to say stock was in Spain.... over 3 weeks later no pool or heater... no refund.... no customer service..... doesn't answer the phone and takes days to respond to email..... absolutely shocking.... avoid at all costs ..... very disappointed”

Helpful Report

Posted 4 years ago

“Absolutely appalling. Ordered an inflatable kayak which punctured before it got anywhere near the water. I am entitled to a full refund under the Consumer Rights Act but they are trying to fob me off to the manufacturer. They don't answer the phone and take days to respond to emails. Shoddy goods, shoddy company. AVOID.”

Helpful Report

Posted 4 years ago

Splash and Relax is rated 4.3 based on 759 reviews