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Splash and Relax Reviews

4.3 Rating 759 Reviews
83 %
of reviewers recommend Splash and Relax
4.3
Based on 759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

Write Your review

Quick and prompt service
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Posted 4 years ago
Ordered the Intex solar heat map on a Friday and it arrived the following Wednesday. Advised immediately by e-mail there might be delays due to Covid and restricted pickups from courier service (already outlined on their webpage), however happy with timescale of delivery and price. Would buy from them again! Cheers, Phil
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Posted 4 years ago
Excellent delivery service very nice delivery man proper gentleman
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Posted 4 years ago
Purchased pool heater, incorrect parts were supplied. Emailed to advise, no response 1 week later. First day out the box and set up, doesn’t work...Emailed to advise, took a week to answer. Heater returned by recorded post, no response, no acknowledgment. Customer Service appaling
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Posted 4 years ago
Delivery arrived earlier than expected, very speedy. Price was high though (the advert had the gaul to put RRP £10.99, price £29.99 or words to that effect) - taking advantage of inflated COVID 19 prices I suspect.
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Posted 4 years ago
always prompt and helpful
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Posted 4 years ago
Very nice fast service. I’ve ordered the pool heater and it’s arrived only 3 days later! Works perfect on my 10 ft garden pool, takes about 2 hrs to warm up the water, so pretty fast too! Very happy with purchase & I can recommend this seller
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Posted 4 years ago
Don’t recommend this company as you don’t receive items and no communication BE WARNED STAY AWAY
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Posted 4 years ago
Great product fast delivery
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Posted 4 years ago
Had the cover i have been after for my pool good price very good service quick delivery. Thank you 😊
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Posted 4 years ago
Sent me an opened box with the legs missing for swimming pool. Don't take phonecalls. Don't reply to emails. Taken my money and don't seem to care.
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Posted 4 years ago
Tried to cancel my order the day after it was placed, no reply for 5 days by which time the order had arrived, then took another 3 days to get a return address and cost £13 for return delivery.
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Posted 4 years ago
Really good will be ordering again as quick delivery.
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Posted 4 years ago
Ordered online 3 times and have received items within a couple of days each time. Will use again!
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Posted 4 years ago
Received the pool cover it’s the wrong shape and of very poor quality
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Posted 4 years ago
Item arrived with a fault but it was replaced very quickly with no hassle. Will purchase from them again.
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Posted 4 years ago
Disappointed in the service, delays in answering, resulting in purchasing wrong products, hopefully it will all get sorted
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Posted 4 years ago
Great item at a good price, and fast delivery in these strange times.
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Posted 4 years ago
Absolutely love the above ground pool and Tim has been very helpful afterwards in answering any questions I have. Thanks
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Posted 4 years ago
Fast delivery, great item
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Posted 4 years ago
Splash and Relax is rated 4.3 based on 759 reviews