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Splash and Relax Reviews

4.3 Rating 759 Reviews
83 %
of reviewers recommend Splash and Relax
4.3
Based on 759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Once back in stock the item was ordered and arrived quickly. There was good choice of items with pricing and delivery both being reasonable. I would use again in the future.
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Posted 4 years ago
Fast delivery and well packaged would definitely recommend this company
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Posted 4 years ago
Great puddling pool
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Posted 4 years ago
Excellent service and delivery,
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Posted 4 years ago
Order not received and no communication regarding when I will receive my order. It’s been 10 working days and no indication of when my order will be received.
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Posted 4 years ago
Great service, quick and speedy delivery!
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Posted 4 years ago
Quick service and excellent quality.
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Posted 4 years ago
Great service and quick delivery. Products are genuine and work well
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Posted 4 years ago
great services
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Posted 4 years ago
Excellent company to deal with and fast delivery. No problem at all. Would deal with again
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Posted 4 years ago
The pool i ordered only lasted a few hours and the bottom layer must have had a puncture as it went down once it was full
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Posted 4 years ago
Great service. Products arrived on time.
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Posted 4 years ago
Arrived with box damaged open and cuts to the side of the box so had to inflate immedietly to check for signs of damage ! Thankfully all was ok ! So overall pleased with the product and the price .
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Posted 4 years ago
Fast service ordered on Friday and got delivery on Monday morning. Very happy
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Posted 4 years ago
Unethical and below zero customer service They state they have stock on their site (ordered a £1695 air source heat pump for pool); take your money and then don't have the stock. After ordering there is still stock showing on their site so others can be dragged into their unethical trading methods. You cannot contact them - you cant phone them - answerphone only with no message facility and now sent 5 emails with no reply. Avoid this Company - they don't give a s**t about customers - too busy counting their cash and laughing about all the mugs like me that have paid them money.
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Posted 4 years ago
Ordered on Friday came Monday fast delivery
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Posted 4 years ago
When the stock comes in its dispatched the same day on a 24hr turn around. I’d buy a new pool off them too if they get anymore in. Just frustrated on lack of stock but that’s probably because of lockdown and everyone having the same idea! :-)
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Posted 4 years ago
I understand that due to Covid-19 demand and supply is impacted but there were no calls possibke and emails kept being unresponded. Is still a commercial business so should act with necessary customer care.
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Posted 4 years ago
supplied as requested
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Posted 4 years ago
Very fast and efficient service and if I need anything in future I will be purchasing from this company again
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Posted 4 years ago
Splash and Relax is rated 4.3 based on 759 reviews