“I picked spoil me because of the same-day delivery because this was a gift on the back of a funeral, unfortunately, it took around 7 days, you need to change your advertising, very disappointed”
“Spoil me came up in my google search of Auckland 7-day delivery. I paid for same day delivery to be sure this occurred. There was an asterisk saying 'subject to terms and conditions' but I could find no terms and conditions saying that weekends were not included. When no parcel was received after two days, I asked for a refund. I then received a phone msg saying that the parcel had been sent. Finally, my email was checked and I then received a msg saying that I would be refunded and that the parcel had been recalled! Unbelievably bad service - inaccurate advertising and horrible disappointment. This was for a patient in hospital. If I had known spoilme couldn't deliver, I would have organised my own parcel from Dunedin. Gutted.”
“I ordered 6 hampers, 1 was delivered to the wrong address. Have emailed twice about this, but have not even received an acknowledgment email never mind a follow up.”
