“I ordered the box to cheer up a friend whose home was flooded, but they didn’t receive it. I cannot comment on the box itself, it’s about the delivery method. It was not handed to the person (though the order form requires a phone number for contact). I assume it was left somewhere on the property, but there is no way of finding out where it was left. Disappointed.”
“I purchased a gift for my daughters birthday which was on the 27th December. I picked the gift and it wasn't until I had paid for it that I got notification that it wouldn't be delivered until 16th January because of the holidays! If I had known this before I had paid for it I wouldn't have purchased and would've found another company to purchase from.”
“I have tried ringing and just get an answer phone- I have emailed twice and still no response. My parcel seems to have gone awol, the track and trace sent hasn't updated since the 13th of December and it is now the 20th”
