“We were disappointed with the choice of products used in the order especially it was a gift to my sister. We wish we could've know what the contents are of the different $ boxes prior to ordering and regret ordering it.”
“The box was great but the courier left it on the wrong street address so I had to call my parents and they had to pick it up. Spoilt the surprise a bit.”
“The surprise me box was definitely a surprise and not a good one. $80!??! For a bag of chips and a small bottle of alcohol!!? Thats outrageous never shopping here for gifts again!”
“Great concept and cool selection of gifts for "build a box" option. Only issue is selecting items for the cart. You have to go back and forth and start scrolling from the top of the menu to add new items, rather than select an item and keep scrolling.
App/site could be adjusted for a more seamless shopping experience.”
“The box I bought was really nice and I was happy with the items chosen (as it was a mystery box) however the gift message was left out so the recipient had to guess who it was from. I emailed to say thanks but also tell them it was forgotten- was then blamed saying I “didn’t write a gift message” (which I did and received confirmation of) then spoil me never replied. So yeah, not a nice customer service interaction which ‘spoiled’ the whole experience.”
