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Sport And Leisure UK Reviews

1.5 Rating 120 Reviews
12 %
of reviewers recommend Sport And Leisure UK
1.5
Based on 120 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 37%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Read Sport And Leisure UK Reviews

About Sport And Leisure UK:

Sport Leisure UK is a recognised sports retail business offering massive amount of sports products such as Elliptical Trainers, Exercise Bikes, Garden Swings, Home Gyms, Trampolines, Treadmills, Rowing Machines, Weight Benches, Tents and Camping, Pilates, Vibration Plates, Massage Tables, Dumbbells & Barbells etc

Visit Website

Phone:

01273 914097

Email:

sales@sportandleisureuk.com

Location:

Maritime House, Basin Rd North, Portslade United Kingdom
Brighton
BN41 1WR

Write Your review

Sport And Leisure UK 1 star review on 28th February 2021
Rebecca Harrison
Sport And Leisure UK 1 star review on 20th July 2020
Amy
Sport And Leisure UK 1 star review on 7th July 2020
Dawn
Sport And Leisure UK 1 star review on 16th June 2020
Joe Boyle
Anonymous
Anonymous  // 01/01/2019
Missing order
Helpful Report
Posted 4 years ago
Bought a trampoline arrived on the 7th April. The boxes were in a very bad state started putting trampoline up only to find there were no springs. I have emailed 7 times only to get a generic email back, still no springs. My children are very disappointed. HORRENDOUS after service from this company
Helpful Report
Posted 4 years ago
Ordered item for pre-order 27/03 with expection back in stock 30/03. As of today unable to get on phone or email. No goods received no refund received despite emailed requests. If I could of rate 0 I would have.
Helpful Report
Posted 4 years ago
I bought a swimming pool from this company on 9th April and was sent automated email that everything was ordered money taken from my account and all. On 15th April I was told the order was shipped from the warehouse so I thought ok great it will be here for my sons birthday. Then on 21st April I get another email telling me that the item was out of stock and would not be back in stock and I would have to wait to June. They asked me then how would I like to proceed they would even offer me a full refund. I contacted them straight back and after a number of emails I am still waiting to here back. I have told them now that I will now be in contact with my solicitor and also I will be contacting trading standards. As people are not working due to this pandemic we all dont have money just to throw about. This was also a birthday present for my son who was so disappointed as I couldnt get this item. I also see they trading under different names also UK Sports Imports and RCD Retail. Please do not even think of buying products from these guys. I wouldsay go to another retailer instead.
Helpful Report
Posted 4 years ago
Ordered a home gym and cross trainer on the 26th of March costing £600. Did my research and they were in stock not on pre order. Told I would receive them within 10 frays, but with covid may be longer. It's now the 3rd of May. Nothing. Can't contact them by phone and all emails are just an automated response. So can't cancel order or get any information at all. Absolute joke. How they can continue selling things is disgusting using the covid virus as an excuse for lack of service. If they don't have the products stop advertising them for sale.
Helpful Report
Posted 4 years ago
People should contact Watchdog. Use their contact page and let's all expose tgis disgusting company. I stupidly purchased goods from this site yesterday and I don't hold any hope that they will come. I've given them a week before i take further action.
Helpful Report
Posted 4 years ago
People should contact Watchdog. Use their contact page and let's all expose tgis disgusting company. I stupidly purchased goods from this site yesterday and I don't hold any hope that they will come. I've given them a week before i take further action.
Helpful Report
Posted 4 years ago
Problem with order. I purchased a spin bike from the website which arrived on time, within a week of use the resistance nozzle stopped working. I have tried to reach out to customer services via the contact form several time and have had no response. I try to reply to them and the emails bounce back.(postmaster) I messaged 3 weeks ago and again last week and still no response. It would be great to have this issue sorted immediately.
Helpful Report
Posted 4 years ago
Complete con artists. Ordered a spin bike over a month ago - zero communication, no way to get hold of them on the phone and won't respond to emails. Will only make contact if you leave a bad review, and then will be utterly rude to you. Told them to cancel my order and refund me over a week ago but to no surprise I've heard nothing. Have now had to make a claim on my credit card. Disgusting scammers. AVOID!
Helpful Report
Posted 4 years ago
Disgusting company and customer service. Purchased the item five weeks ago and still no delivery. After three emails chasing them (phone lines are not in operation due to Covid19) I have finally had a response which doesn't propose a resolution and instead just apologises that the item was "lost in transit". My attempts to respond to their email have failed now for three days. Absolute cowboys. Do not order from this company.
Helpful Report
Posted 4 years ago
Very bad after sales service. Wouldn’t recommend it
Helpful Report
Posted 4 years ago
Avoid at all costs sold us sub-standard product then extremely poor customer service. I have tried to contact three times by email .... no response prior to that made numerous calls to customer service who put us through to the "technical department", who have now sent out two spare parts but golf trolley still not working.
Helpful Report
Posted 4 years ago
Covid19 scammers! Making money out of people when others are all sold out... advertised exercise bike - ordered, took £299 out of my account 1 day later, confirmed delivery for day after - day of expected delivery, received an email saying oopps we have no stock?! Cannot get hold of anyone for a refund!! Cowboys! The bike is still available to purchase on their website - disgusting
Helpful Report
Posted 4 years ago
Lied about having stock of pool table (website also stated in stock when in fact it wasn’t) so received it too late for birthday gift plus it arrived with all hardware missing. Do not trust their website or anything they tell you over the phone
Helpful Report
Posted 4 years ago
Ordered a massage table and it arrived damaged Tue 16/12. No response AT ALL to any e-mails and extremely hard to eventually reach by phone. Finally got through Wed 17/12. Table promised for Thu 18th or Fri 19th. Damaged table picked up, but no new table. It is now Friday 19th eve. I sent multiple emails. Still absolutely NO response. Very poor customer service and communication.
Helpful Report
Posted 4 years ago
Ordered a massage table and it arrived damaged Tue 16/12. No response AT ALL to any e-mails and extremely hard to eventually reach by phone. Finally got through Wed 17/12. Table promised for Thu 18th or Fri 19th. Damaged table picked up, but no new table. It is now Friday 19th eve. I sent multiple emails. Still absolutely NO response. Very poor customer service and communication.
Helpful Report
Posted 4 years ago
Excellent advice from sales lady , pool table ordered Thursday pm delivered Monday am , packaging slightly knocked about but table well protected inside , easy to put together, looks and plays well , definitely value for money ..
Helpful Report
Posted 5 years ago
Excellent value for money quick delivery item as described. I spoke to the very helpful folks on the customer services and they couldn't have done more for me. Answered all the question I had and would highly reccomend them. Keyboard warriors as other reviews show are quick to critise but rarely offer constructive critisisum. So many people think today of they leave bad reviews they will get what they want. This time as these guys were so helpfully to me I felt they deserved the credit. Well done
Helpful Report
Posted 5 years ago
Excellent value for money quick delivery item as described. I spoke to the very helpful folks on the customer services and they couldn't have done more for me. Answered all the question I had and would highly reccomend them. Keyboard warriors as other reviews show are quick to critise but rarely offer constructive critisisum. So many people think today of they leave bad reviews they will get what they want. This time as these guys were so helpfully to me I felt they deserved the credit. Well done
Helpful Report
Posted 5 years ago
Excellent value for money quick delivery item as described. I spoke to the very helpful folks on the customer services and they couldn't have done more for me. Answered all the question I had and would highly reccomend them. Keyboard warriors as other reviews show are quick to critise but rarely offer constructive critisisum. So many people think today of they leave bad reviews they will get what they want. This time as these guys were so helpfully to me I felt they deserved the credit. Well done!
Helpful Report
Posted 5 years ago
Sport And Leisure UK is rated 1.5 based on 120 reviews