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Awful experience with this company, avoid like the plague !Bought a trampoline in the first lockdown which arrived late with no confirmation email so had no idea when it would arrive. Sent numerous emails finally heard back and trampoline arrived. Now had to contact for some spare parts. Email, after email sent with no reply. Finally got back to me with an invoice saying the had the parts and to pay then yet again disappeared. No response from daily emails, actually managed to get through to customer service who was unhelpful, rude and then put the phone down on me when I questioned the poor service!! Would never recommend this company!
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posted 3 years ago
- Anonymous
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Dire customer service.
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posted 3 years ago
- Elaine
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AVOID - con artists and no customer service!
I placed an order for a £200 pool table.
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posted 3 years ago
- Rebecca Harrison
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Shoddy goods with appalling customer service.
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posted 3 years ago
- Lorraine Howells
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My indoor bike arrived Friday gone, in a damaged box and retaped. Half the bike missing. Now have sent the messages to them and no response. So angry. Says call customer service to arrange returns. Noone there as message says email only. Don't know what to do as all working from home and clearly don't want to deal with it😡😡😡😡absolute rubbish company.will wait in anticipation to return and for refund. Don't recommend at all.
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posted 3 years ago
- Anonymous
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I ordered an exercise bike from this company.
This arrived fairly quickly to be fair but had a couple of parts missing which are vital to using it.
So far I have emailed them 3 times to ask for advice or the missing part. I have had no response and after reading other reviews I am less than optimistic I will receive what I require.
Terrible/non existent customer service at would avoid this company in the future and recommend others avoid them as well, dubious company to say the least!!
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posted 4 years ago
- Anonymous
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They won't phone or talk to you and you can't talk to them as they have used the covid situation to close their customer service dept.
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posted 4 years ago
- M Allison
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Please avoid this company at all costs, I am a senior citizen and in all my years I have never experienced such appalling service as sports and leisure give.
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posted 4 years ago
- M Allison
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Awful customer service.
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posted 4 years ago
- Anonymous
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Avoid this company- product shoddy, 'customer service' beyond appalling.
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posted 4 years ago
- H. Walton