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Sport Chek Reviews

1.6 Rating 501 Reviews
15 %
of reviewers recommend Sport Chek
1.6
Based on 501 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Sport Chek 5 star review on 1st April 2025
I Like Shrek
Sport Chek 1 star review on 27th December 2024
Anonymous
Sport Chek 1 star review on 27th December 2024
Anonymous
Sport Chek 1 star review on 7th December 2024
Nav
Sport Chek 1 star review on 17th November 2024
Terri Campion
Sport Chek 1 star review on 19th August 2024
Zhuyun Ai
Sport Chek 1 star review on 5th December 2022
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
i have never seen a store that hiked up prices of items on clearance.
Helpful Report
Posted 6 years ago
I am at sportcheck etobicoke and am having great difficulty finding any sales staff much less with any enthusiasm. I also asked for original price on a marked down product and was told head office will not provide. I find withholding of this information puzzling and suggest it is not a good customer policy. Previous experiences have been much more positive.
Helpful Report
Posted 6 years ago
I recently when to Sport Chek in Southcentre Mall in Calgary and the manager JJ has terrible; zero customer service. I went there to purchase a coat that was said to be available there online. My size and the colour I wanted. I had 2 wonderful staff members trying to find the coat in the back warehouse. Both could not find. I spoke with JJ who said “it’s probably in the back and we can’t open the boxes until the current sale was over.” I was confused because I could have purchased on line and I would have gotten it, plus online stated it was at this store and other locations did have the coats on the floor; just not my size. JJ did nothing to resolve the situation. He was rude and it was clear that he didn’t care about the sale or not. I won’t go to that location again. PS The option to rate my customer service on this webpage didn’t work either.
Helpful Report
Posted 6 years ago
Ordered 2 pair of shoes online. Got somebody else’s shipment. Called customer service. Shoes are no longer available. Was asked to send wrong shipment back, but no effort is made to find my order, was just asked to look for other shoes, which I am not going to do. Very very disappointing . This was my first and last order with sport check.
Helpful Report
Posted 6 years ago
I bought 7 pairs of SAXX underwear online. The underwear are great, but they were delivered with the security tags attached! I had to return to the sportchek store to have them removed! Kinda defeats the purpose of shopping online at sportchek.
Helpful Report
Posted 7 years ago
Sport Chek is rated 1.6 based on 501 reviews