Sport Chek Reviews

“ the returns are completely unfair. ”

“ The manager came over and bluntly said no returns without a receipt and that the policy had been in place for some time and walked away. ”

“ We are year into this pandemic and no online returns and making your customer pay to ship items back is completely behind. ”

“ Pathetic return policy. They don't care about the customer and their satisfaction. Bought a pillow online and got to know as soon as the box is opened the product is not returnable. If this is for "hygiene" reasons, how come Amazon accepts returns on pillows bought online??? Will not do business with Sportchek again!!!! ”

“ In the men’s sport check no employee came around and asked for Assistance,there was 8 customers in the store. Upon purchasing our 1item there was 2 returns and 1cashier we stood for a long time and almost walked out there should be a separate customer service for returns ?? ”

“ Further more, returns can be made within 45 days after store opens. ”

“ Further more, returns can be made within 45 days after store opens. ”

“ I went to the store to return them and they told me that they couldn't accept returns on items that may have been "previously worn" which they weren't with the security tags in place. ”

“ CS representatives are nice, HOWEVER, the whole ordering process is inefficient. You will receive a confirmation email after you order and you're supposed to receive another follow-up, but you don't receive that email until your parcel is dispatched...about a week later! CS rep said that they would remove shipping from my order, but I was charged. Email bill wasn't sent - again - 'til my parcel was on its way. The problem is with its back-end of the entire ordering process. They're slow to process the order and update the customer. Sure, returns are easily done at the store BUT you're minus your shipping cost! ”

“ 2 trips to store for returns. ”