Login
Start Free Trial Are you a business?? Click Here

Sport Chek Reviews

1.6 Rating 501 Reviews
15 %
of reviewers recommend Sport Chek
1.6
Based on 501 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Sport Chek 5 star review on 1st April 2025
I Like Shrek
Sport Chek 1 star review on 27th December 2024
Anonymous
Sport Chek 1 star review on 27th December 2024
Anonymous
Sport Chek 1 star review on 7th December 2024
Nav
Sport Chek 1 star review on 17th November 2024
Terri Campion
Sport Chek 1 star review on 19th August 2024
Zhuyun Ai
Sport Chek 1 star review on 5th December 2022
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
Quality, selection, colors and customer service. Tovy, a customer service rep, at the Whitby Store was very helpful and kind.
Helpful Report
Posted 1 year ago
Visited Sport Chek Newmarket a couple weeks ago and would like to applaud the assistance I received from the sales personnel with my purchases. In particular, Kahraa - great customer service!
Helpful Report
Posted 2 years ago
At the start of my purchase, in store, problems! No responses, so I got upset. Don't use e mail as they don't respond. Spoke to Customer Care eventually & everything straightened out in a hurry. Started as a mess but then everything improved dramatically. Store on Broadway & Ontario Sts. in Vancouver, excellent at addressing my problems in a efficient & friendly manner.
Helpful Report
Posted 4 years ago
This is a f@$:@ online store!!Never buy anything from them..I bought a shoes and ended up a diffrent product when i received it.I have to return it with lots of inconvenience on my part and have to pay a lot for mailing.
Helpful Report
Posted 5 years ago
I ordered a set of NIKE golf irons on the sportchek.ca website and received my parcel within 4 business days, but when it arrived it seemed rather light. They sent me one golf club rather than the set. When I called to raise the issue, customer service created a ticket for me and said I had to wait 3-5 business days for a manager to take my case and call me back... which I thought seemed a bit ridiculous. 5 days later I received a call stating that they did locate the rest of the clubs and they would be shipped via Purolator and in my possession within 3 days. The clubs came and all pieces were there and in mint condition. The manager was very nice but the customer service staff were rude and I would likely order online again but preference would be to buy in store!
Helpful Report
Posted 6 years ago
Great customer service from Hassan at Kamloops. He went above and beyond to make sure I was satisfied. Please let him know.
Helpful Report
Posted 6 years ago
There website made it so easy to locate the products I wanted and am happy to now be able to join the football field with my tear mates
Helpful Report
Posted 7 years ago
I ordered a pair of New Balance shoes for $80 regular $140, the sale was great and they still had my size in stock! Shipping was
Helpful Report
Posted 7 years ago
Sport Chek is rated 1.6 based on 501 reviews