Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,352 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for next day delivery, wasn't delivered until nearly a week later even though I was in every single time they supposedly attempted delivery. Actual products were fine, though the shoes had obviously been returned by someone else and shipped out as they were missing tags and the packaging and box was damaged.”

Helpful Report

Posted 3 years ago

“Very pleased with my boots: the service: the delivery.”

Helpful Report

Posted 3 years ago

“Haven’t received the item and can’t get hold of customer support! Rubbish!!!”

Helpful Report

Posted 3 years ago

“Easy to use. RIDICULOUSLY PRICED SHIPPING. but I got next day and was very happy for a delivery on a bank holiday.”

Helpful Report

Posted 3 years ago

“I ordered two items, arrived separately on the same day??? I received TWO repulsive mugs foc. A hideous and unethical idea. I’d rather you planted a tree instead.”

Helpful Report

Posted 3 years ago

“I was very disappointed with my delivery there was missing stuff yet they still took the money out my bank for it !”

Helpful Report

Posted 3 years ago

“Hi, i ordered two pair of shoes, and One of them came with two left foot show. Nice One but i have One left feet and One right feet. Kinda usual on humans on Portugal.”

Helpful Report

Posted 3 years ago

“Excellent service. Came the next day too #bonus . Great quality too. Definitely ordering again soon.”

Helpful Report

Posted 3 years ago

“On the whole good. However would like to see free returns and to be able to speak to someone on the phone. Also the Puma joggers I bought were a different colour than the website and had a different colour logo.”

Helpful Report

Posted 3 years ago

“Very good service and quality goods”

Helpful Report

Posted 3 years ago

“I have ordered from Sports Direct in the past with only one previous issue (they sent me the wrong size and I had to pay for return!). This time I have returned goods and am chasing refund over a month later. Not on.”

Helpful Report

Posted 3 years ago

“Fast and correct, keeping me informed allong the way!”

Helpful Report

Posted 3 years ago

“Jack and Jones straight fit dark blue jeans... perfectly fitting well made quality product.. with super fast delivery service provided.. many thanks...Beats trialling around the city center.👍👍”

Helpful Report

Posted 3 years ago

“I didnt get my items as hermes didnt inform me they were ready to collect. Items sent back without my knowledge.”

Helpful Report

Posted 3 years ago

“I think it is bloody disgusting that you charge £4.99 for delivery then you have to pay to return”

Helpful Report

Posted 3 years ago

“Excellent communication from buying to delivery. Great product and cheapest as well. Can’t recommend enough”

Helpful Report

Posted 3 years ago

“Recently bought a pair of sandals. Had to return as too small. Ordered larger pair which came super quick. However returns are costly as have to pay for them and send via Post Office.”

Helpful Report

Posted 3 years ago

“I’m still waiting for delivery, 7 days after paying next day delivery, contact you and Hermes, and nothing!”

Helpful Report

Posted 3 years ago

“Paid for next day delivery turned up 3 days later”

Helpful Report

Posted 3 years ago

“Very good online shop. Used it twice already ordering for the UK and another country. The website is easy to use and everything arrived on time and the right size. Nothing to complain about !”

Helpful Report

Posted 3 years ago

Sports Direct is rated 3.7 based on 746,352 reviews