Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,350 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

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“Perfect! Fast delivery!”

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Posted 3 years ago

“I paid for next day delivery if I ordered before 7pm but did not arrive till do days after. Don’t advertise this if you can’t deliver.”

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Posted 3 years ago

“Multiple delays to parcel delivery date and little help provided when tried to contact the company with regards to any updates. Shocking. Wont be ordering again.”

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Posted 3 years ago

“The item was delivered promptly and as expected at a good price.”

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Posted 3 years ago

“Parcel packed carefully everything clean and not broken . As buy of yourself a lot during lockdown , ur shopping webpage as kept me going in the last year as you have everything people need all on one webpage l love shopping with urselfs”

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Posted 3 years ago

“Very quick”

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Posted 3 years ago

“Another pleasant and easy transaction”

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Posted 3 years ago

“The ordering was fine but I paid 7.99 for next day delivery and didn't get it the next day it was the day after that. I have emailed as I would like a refund on my postage but yet to receive a reply which is pretty poor.”

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Posted 3 years ago

“Worthy every single penny”

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Posted 3 years ago

“Dont understand why you charge for a delivery to store - have never ordered from anyone who charges for this option before - very poor”

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Posted 3 years ago

“Very pleased very efficient!”

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Posted 3 years ago

“Well, I'm still waiting my order...”

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Posted 3 years ago

“Excellent service and good quality products”

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Posted 3 years ago

“All arrived, speedy service. Happy.”

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Posted 3 years ago

“I placed my order and paid for next day delivery as my son needed them for work the following day however I didn’t receive until the day after I should have”

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Posted 3 years ago

“1 item was missing from the bag”

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Posted 3 years ago

“Order placed and paid for with extra for next day delivery on 10th June. Still waiting for it after being told there was a delay at courier firm Hermes. Still waiting for goods, promised 10% discount and free delivery on next order. Not sure i will ever use it based on this experience.”

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Posted 3 years ago

“Ordered and paid for next day delivery still not received over a week later”

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Posted 3 years ago

“Good product, easy to order and arrived on time”

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Posted 3 years ago

“Good but delivery charge is high”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,350 reviews