Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,352 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t receive my package. I have all information in my Pay Pal history, i have confirmation from you about sent item on email. But now on my account in my history i don’t see any purchases. Hermes don’t have anything for me as well”

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Posted 3 years ago

“Good products on display on the website with reasonable prices. I had another state selected in my delivery address, I selected Lagos State but somehow your system selected Port Harcourt but thankfully I was able to contact DHL Nigeria to ensure the items get to the correct address. I will be shopping more from Sports Direct going forward. Kind regards”

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Posted 3 years ago

“Paid for next day delivery and for it 4 days later. E mailed and no repose ... unfortunately just adds the low expectations of the store”

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Posted 3 years ago

“Great products, great prices.”

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Posted 3 years ago

“My order was delivered very fast, all items were present. Excellent service.”

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Posted 3 years ago

“Other clothing brands offer free delivery over a certain amount and free returns. I found it very frustrating that you do not offer that. Just for this I will not buy online again.”

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Posted 3 years ago

“Me encantó todo lo que compré , calidad 5 estrellas , el pedido llegó 6 días antes de lo pronosticado.”

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Posted 3 years ago

“Quick &easy to order fast delivery”

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Posted 3 years ago

“Very poor you sent me 2 tracksuits without bottom then its taken me nearly 2 weeks & still not resolved never use sports direct again.”

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Posted 3 years ago

“Not good as for the last 7days I get a message from Hermes saying we have your parcel we will let you no when it is out for delivery still not received”

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Posted 3 years ago

“I found it all very easy to order and have delivered. I was glad that the local Sports Direct would take back one of my purchases and give me a credit note as I had one size wrong.”

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Posted 3 years ago

“Seher gut, super. Schnel.”

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Posted 3 years ago

“I have ordered three pairs dumbbells and only received one pair I have been waiting for a month now I can’t contact anyone in your company in regards to this please email to explain what happened to my delivery”

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Posted 3 years ago

“speedy dispatch and refund after receiving the return, the refund was actioned immediately”

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Posted 3 years ago

“Do not order from this company, unless you like giving money away, all this company does is take your money and don’t deliver anything but then send you pointless emails if you try to enquire about the product, worst company in the world”

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Posted 3 years ago

“Very good the bikes are grate and they came when you said it was going to. Good price fir what I got as well”

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Posted 3 years ago

“Ordered a child's swimming costume; it turned up extremely quickly - far sooner than expected. Double thumbs up from me.”

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Posted 3 years ago

“I received email advising that goods have been dispatched, 1 week on still no goods and when I email I get a robot”

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Posted 3 years ago

“Very good can recommend to my family and friends beautiful clothes shall be using you again items came on time good quality”

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Posted 3 years ago

“Au top 👌👌 rapidité de livraison.”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,352 reviews