Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,350 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely 💯 happy with the service i had with mynorder came so quickly and was so easy highly recommended”

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Posted 3 years ago

“Very fast and accurate delivery. Very satisfied”

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Posted 3 years ago

“Appalling customer service , bought a cross trainer 4 weeks ago. Arrived but one off the screws was not right, still waiting for courier to pick it up, I now want my money refunded, the goods are not fit for purpose and you’ve had more than enough time to resolve this, mark timblin 41 parrymead bredbury Stockport sk6 1eu telephone 07915497758 asap”

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Posted 3 years ago

“Great quality items lighting fast delivery no issues whatsoever.”

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Posted 3 years ago

“It's not good customer service to pay for delivery & pay to return unsuitable items .”

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Posted 3 years ago

“The shoes we bought were perfect .good fast delivery”

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Posted 3 years ago

“Great choice and sizes of products but rubbish delivery costs. Should give the option to collect for free the cost always makes me change my mind on orders”

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Posted 3 years ago

“I ordered a tshirt and paid 18£ but it came with the price tag of 12.99£ on it....”

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Posted 3 years ago

“Good quality products, excellent service and reasonable prices. Easy shopping.”

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Posted 3 years ago

“The overall experience wasn’t great regarding returns. I had to return a whole order. One item being faulty & others wrong fit. I returned all costing £9.99. That + 2x £4.99 (as I reordered it all) meant I paid out nearly £20 in postage in one week. Not happy!”

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Posted 3 years ago

“Poor service don't bother with next day delivery as they give it to Hermes and it comes 3 days later poor service”

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Posted 3 years ago

“Still waiting despatch 7 working days later . Apparently still processing my order. Will not order from SD again. The wait is ridiculous in 2021.”

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Posted 3 years ago

“Online ordrink was very easy and both deliveries were ahead of time. Very pleased.”

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Posted 3 years ago

“Eight days since Order - Still not arrived”

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Posted 3 years ago

“I'm very pleased with the service, quality and prices of your products. My package arrived way ahead of the time I anticipated. Thank you very much. Looking forward for another purchase”

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Posted 3 years ago

“Excellent service cant fault anything”

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Posted 3 years ago

“I was informed about my order every step of the way. Very happy thank you”

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Posted 3 years ago

“Really love the Shoes, had a few tears in them when arriving in the post but for the price I paid it still worth it, obviously some products that got damaged in production.”

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Posted 3 years ago

“Website very easy to use, easy to make an online order, delivery was very quick.”

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Posted 3 years ago

“Products received as per order with prompt delivery.”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,350 reviews