Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,352 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missing items , emailed 2 weeks ago with no response . Not happy at all”

Helpful Report

Posted 3 years ago

“I have been very confused by the differences in sizing between garments made in Cambodia and garments made in Indonesia. The details on the garments differ also. I think you should have a standard size and standard colour scheme for each garment. I refer in particular to girls logo sports tops. And WHY do some have a seem right down the middle while others do not?”

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Posted 3 years ago

“Efficient website , good choice of stock and item I ordered arrived in good time”

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Posted 3 years ago

“Easy to use web site. Your courier service is poor - knocked on door, left package on the floor and walked off immediately without checking if I was at home to answer. I am on a busy street with no front garden, the package was visible to any pedestrian passing by. As an aside can you tell me why none of your staff in the Piccadilly shop were wearing face masks on Saturday?”

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Posted 3 years ago

“My item was cancelled for no reason”

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Posted 3 years ago

“Didn’t get the shoes I ordered”

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Posted 3 years ago

“Love my new trainers. Great price and fast delivery!”

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Posted 3 years ago

“Shocking I placed a order and it wasn't even processed when I seen j had the wrong address in and I got on to coustmer service who told me they cudnt do anything and I told them the order wasnt even processed and was told that it's out of there hands so y have coustmer service if they won't even try help resolve a matter”

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Posted 3 years ago

“I still have not received my goods!”

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Posted 3 years ago

“Great service. Quick and efficient Nike Astros bit on small side Socks great quality”

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Posted 3 years ago

“The gloves were of very bad quality and were very hard. The fingers couldn't be folded to hold the bat once I wore those gloves. They were a complete waste of money as they cannot be used at all.”

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Posted 3 years ago

“This company is a scam. I asked 3x to cancel an order before it shipped and they ignore your emails. They then mailed me a completely different pair of shoes and sent male shoes when I ordered female shoes. They’re a rip off! Don’t waste your time or money on this fraud company.”

Helpful Report

Posted 3 years ago

“Correu tudo muito bem com a minha encomenda na sportsDirect, como sempre. Rápidos a entregar e veio tudo direitinho como pedi. Sou cliente assumida já sempre que preciso é na sportsDirect!”

Helpful Report

Posted 3 years ago

“I ordered 37,5, i thought they would fit me, But if you’re between this size and 38, then totally go for 38. They look very very cool, just like in the pictures, but it was a little strange smell, of glue, want very hard, maybe you won’t even feel it, but I did. Also I didn’t like the fact that the white sole of them was getting kind of wrinkles, and I just walked in them a little bit in the house:/ Still thinking to send the back. But the look was very cool. They look amazing.”

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Posted 3 years ago

“Good delivery, and price, will need to see how the quality stands up in a years time.”

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Posted 3 years ago

“Quick & Easy service”

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Posted 3 years ago

“Service was greate. Everything was exactly the way i ordered, ut the ghift was broken. I am sure that was not your fault (delivery firm most probably broke it) . Thank you anyway for the intention!”

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Posted 3 years ago

“I bought 4 items which arrived promptly, they were a very Good price and I'm not having to send anything back, all in all I'm very pleased and will be ordering again”

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Posted 3 years ago

“Great overall experience - speedy and friendly delivery!”

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Posted 3 years ago

“Very nice pair of trainers, very comfortable and light and fits perfectly and very good price.”

Helpful Report

Posted 3 years ago

Sports Direct is rated 3.7 based on 746,352 reviews