Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,357 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 5th February 2025

John

Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

Hilary Price

Sports Direct 4 star review on 26th November 2024

Maron Kelly

530

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rubbish!!! They do not allow exchange or return to store. And the pictures online were nothing like the gloves received. Online returns cost you 4.99 to post back of your own cost. Will NEVER buy online again.”

Helpful Report

Posted 1 month ago

“Reliable and Trustworthy Recovery Services! My experience with Supreme Assets was outstanding. They treated me with kindness and professionalism, helping me recover €207,750 that was stolen by a scam broker. Their service exceeded my expectations, and I highly recommend them to anyone facing similar challenges. If you’re in need of a recovery team, don’t hesitate to reach out—you’ll be thankful you did! Email: supremeasset7 @ gmail .com WhatsApp: +44 73-88-69-79-58”

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Posted 2 months ago

“I ordered two tracksuits from Sports Direct. When they were delivered, the jackets are cropped jackets - which does not match the description on the website or the photos on the website. I would not have ordered them if I had known they were cropped. I was charged £4.95 for the initial delivery and am now being told I need to pay £4.99 for them to be returned - despite the description on the website being inaccurate. I am really disappointed with the level of customer services received from this customer - they no longer have a phone number and complete all their comms through email. However, it took 5 emails back and forth for them to understand the issue. I won’t be shopping with them again.”

Helpful Report

Posted 2 months ago

“Disgusting experience with sports direct. They are saying I received my order when I absolutely did not. Customer Service was awful and now I'm paying for something I do not have .”

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Posted 2 months ago

“Absolutely shocking service! I ordered an adult hoodie 2XL and it came and unable to fit even 12 year old child! I thought it was a joke but unfortunately it was not. The stores do not accept any returns if the purchase was made online! I had to pay £4.99 postage (for a mistake I did not make!!). They sent me a label that I must print out knowing for well I do not have the facilities to do so! Refused to give QR code so I just wasted £4.99 for this nonsense postage as well as the purchase price! Stay away from this company they are robbers!”

Helpful Report

Posted 2 months ago

“Highly Recommend Supreme Assets Recovery! Your Trusted Solution! I can’t thank Supreme Assets Recovery enough for helping me recover funds I believed were gone forever. Their team was incredibly professional, efficient, and supportive throughout the entire process. Their hard work and dedication gave me the hope and results I desperately needed. If you’re looking for someone to help recover lost funds, they’re the ones to rely on! Email: supremeasset7 @ gmail .com 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Thanks to them, I was able to reclaim what I had thought was lost for good.”

Helpful Report

Posted 2 months ago

“Don't trust this miserable company. They scammed me quickly. I submitted a withdrawal request more than a month ago, and they said it was processed, but it wasn't. I gathered all my proof and went to lilo grace 75 @ gmail /// C0M, and I received my complete profit and refund in just a few days. whatsapp+1 ( 6 1 5 )-414-15-6 2”

Helpful Report

Posted 2 months ago

“do NOT but their toys. I just received a completely smashed up Rubik's cube. It can definitely not be fixed. I went on the sports direct website and it said I couldn't be refunded. Complete con, don't buy toys from them, the packaging was terrible. It was bound to break. Anyone know how to get my.money back. I'll try my credit card next.”

Helpful Report

Posted 2 months ago

“This company is a scam I have tried to withdraw $18k from my account and it took 24 days since I made the withdrawal and the broker will not release my funds. I've filed reports with RESORUS.com about them and I've been told they'll release my funds asap. STAY AWAY FOR YOUR OWN GOOD!”

Helpful Report

Posted 2 months ago

“Ordered shoes from this company, they did not send the pair, I went through customer support after FOUR weeks from someone that does not speak English well through email, for them to conclude that I did receive the pair even though the carton that they sent was not big enough for a shoe box.. AVOID at all costs, no shoes received, no refund given, terrible experience.”

Helpful Report

Posted 2 months ago

“Bought the next size in this hoodie & joggers as my son loves the small size of this… but have just discovered u have left security tag on the bigger size you sent!!!”

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Posted 2 months ago

“I have been waiting over 10 days for my parcel to which I have still not received!! Very disappointed!!”

Helpful Report

Posted 2 months ago

“I bought wellies, wore them twice to summer festivals, the second time the right wellie leaked. I took them back to Sports Direct and tried to get a replacement but the manager refused, stating as it was over 6 months since I'd bought them, I had to go to the manufacturer. This is not what the law says. I contacted Sports Direct Customer Services who just referred me back to the store. I tried again with the store and got the same refusal. I tried for a second time with customer services, they referred me to the store again. There seems to be a refusal to accept their legal obligations and a deliberate technique of sending you round in circles. This is not a trustworthy company to deal with.”

Helpful Report

Posted 2 months ago

“No confirmation email sent. Had to speak to customer services who did send me the confirmation email but very reluctantly. Was only sent a mug as a free gift and when it arrived was smashed to pieces”

Helpful Report

Posted 2 months ago

“I ordered a game spending £135 11 days ago. Paid the shipping of £4.99 for standard delivery within 7 days. Status on account has remained at 'order placed" since. Have sent emails, messaged with useless chat bod 5 times since. Received one email with no explanation saying "be patient". Still waiting. Will probably tell me its out stock when it's too late to get it elsewhere for Christmas present. JMagalha”

Helpful Report

Posted 2 months ago

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Helpful Report

Posted 2 months ago

“I recovered $63,432 worth of Bitcoin through a triangulation expert. Sharon is the best tech expert you need to help you recover your lost bitcoin or forex investment. They are best in assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They can be contact on email; SHARONRECOVINGEXPPERTS at gm ail . c o m”

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Posted 3 months ago

“I was in pursuit for answers when i encountered this highly skilled professional hack team versed in all areas of database breaching and gaining third party access. These experts do not only excel in providing excellent advice and solutions to potential customers but also comes highly recommended for their exceptional service and i find it fitting to recommend them to anyone seeking to experience their exceptional abilities. With their services being 100% guaranteed, you can trust that you're in capable hands. In situations involving devices with high grade security, accessing them discretely without alerting the user is a complex task. If you require assistance in gaining access to any device or database for whatsoever reason/s, I strongly recommend seeking reliable help that assures accurate information retrieval without your partner / the target detecting it. CLOUDPHONECLONE is a highly reputable team known for their expertise in revealing coded data and information from a locked/ secured device. GET A CONSULTATION WITH CLOUDPHONECLONE VIA ANY OF THE FOLLOWING CHANNELS BELOW: CLOUDGEEKSYNC @ GMAIL . COM CLOUDPHONECLONE @ GMAIL . COM CLOUDPHONECLONE . COM”

Sports Direct 5 star review on 14th November 2024

Helpful Report

Posted 3 months ago

“I recently fell victim to a sophisticated Skype scam, where a seemingly innocuous file download compromised my machine's security. Unbeknownst to me, this file granted scammers access to my Exodus account's recovery keys, leading to a devastating loss of cryptocurrency. However, a fortuitous referral introduced me to an extraordinary hacking team Cyberay Recovery Solution whose expertise utterly transformed my ordeal. Their professionalism is unmatched with expertise which shone brightly throughout the initial consultation to the final recovery. They patiently guided me through many stages of the recovery process and explained each process in detail keeping me informed on their progress, their dedication and perseverance were impressive, and it was evident that they had deep knowledge and understanding of the complexities of the crypto landscape. The outcome was nothing short of remarkable – a full recuperation of my lost funds. To anyone confronting a similar predicament, I offer an unreserved endorsement and the team's mastery of fund recovery, paired with their exemplary professionalism, renders them the premier solution. Contact - Dcyberayrecovery @ gmail . com”

Sports Direct 5 star review on 11th November 2024

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Posted 3 months ago

“ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ ɪs ᴀ ᴅɪsᴛɪɴɢᴜɪsʜᴇᴅ ᴛᴇᴄʜɴᴏʟᴏɢʏ ᴇxᴘᴇʀᴛ ғᴏᴄᴜsᴇᴅ ᴏɴ ᴀssᴇᴛ ʀᴇᴄᴏᴠᴇʀʏ ᴀɴᴅ ᴍᴏɴɪᴛᴏʀɪɴɢ ʙɪɴᴀʀʏ ɪɴᴠᴇsᴛᴍᴇɴᴛ sᴛʀᴀᴛᴇɢɪᴇs. ɪғ ʏᴏᴜ ʜᴀᴠᴇ ғᴀʟʟᴇɴ ᴠɪᴄᴛɪᴍ ᴛᴏ ᴀ ғʀᴀᴜᴅᴜʟᴇɴᴛ ᴏʀ ᴜɴʀᴇɢɪsᴛᴇʀᴇᴅ ᴄʀʏᴘᴛᴏᴄᴜʀʀᴇɴᴄʏ ᴛʀᴀᴅᴇʀ, ɪᴛ ɪs ɪᴍᴘᴏʀᴛᴀɴᴛ ᴛᴏ ᴋɴᴏᴡ ᴛʜᴀᴛ ᴀssɪsᴛᴀɴᴄᴇ ɪs ᴀᴠᴀɪʟᴀʙʟᴇ ᴛᴏ ʜᴇʟᴘ ʀᴇᴄᴏᴠᴇʀ ʏᴏᴜʀ ʟᴏsᴛ ғᴜɴᴅs. ᴠɪᴄᴛɪᴍs ᴏғ ʙɪᴛᴄᴏɪɴ ғʀᴀᴜᴅ ᴄᴀɴ ɪɴᴅᴇᴇᴅ ʀᴇᴄʟᴀɪᴍ ᴛʜᴇɪʀ ᴍᴏɴᴇʏ. ɪ ᴇxᴘᴇʀɪᴇɴᴄᴇᴅ ᴀ sɪᴍɪʟᴀʀ sɪᴛᴜᴀᴛɪᴏɴ ᴀɴᴅ, ᴛʜʀᴏᴜɢʜ ᴀ ʀᴇᴄᴏᴍᴍᴇɴᴅᴀᴛɪᴏɴ, ᴅɪsᴄᴏᴠᴇʀᴇᴅ ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ , ᴡʜᴏ sᴜᴄᴄᴇssғᴜʟʟʏ ʜᴇʟᴘᴇᴅ ᴍᴇ ʀᴇᴄᴏᴠᴇʀ $𝟸𝟷𝟽,𝟿𝟻𝟶 ɪɴ ʟᴏsᴛ ʙɪᴛᴄᴏɪɴs. ᴡʜᴇɴ ɪᴛ ᴄᴏᴍᴇs ᴛᴏ ᴄʀʏᴘᴛᴏᴄᴜʀʀᴇɴᴄʏ ʀᴇᴄᴏᴠᴇʀʏ, ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ ɪs ᴀ ʀᴇʟɪᴀʙʟᴇ ᴄʜᴏɪᴄᴇ. ғᴏʀ ғᴜʀᴛʜᴇʀ ɪɴǫᴜɪʀɪᴇs, ʏᴏᴜ ᴄᴀɴ ᴠɪsɪᴛ ᴛʜᴇɪʀ ᴡᴇʙsɪᴛᴇ ᴀᴛ [ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ.ᴏʀɢ], ᴏʀ ᴄᴏɴᴛᴀᴄᴛ ᴛʜᴇᴍ ᴠɪᴀ ᴛᴇʟᴇɢʀᴀᴍ ᴀᴛ ᴠ𝙸𝙿𝙴𝚁ʜ𝙰𝙲𝙺𝙽𝙰𝚃𝙸𝙾ɴ𝟶𝟼𝟺. ʏᴏᴜ ᴄᴀɴ ᴀʟsᴏ ʀᴇᴀᴄʜ ᴏᴜᴛ ᴛᴏ ᴛʜᴇᴍ ᴠɪᴀ ᴇᴍᴀɪʟ ᴀᴛ ᴠɪᴘᴇʀʜᴀᴄᴋɴᴀᴛɪᴏɴ@ɢᴍᴀɪʟ.ᴄᴏᴍ.”

Helpful Report

Posted 3 months ago

Sports Direct is rated 3.7 based on 746,357 reviews