Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,350 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

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“Paid for next day delivery - arrived after 5 days- and customer services done nothing to help didn’t even apologise”

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Posted 3 years ago

“Poor service”

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Posted 3 years ago

“Quality products for unbeatable prices. Bought my husband joggers, shorts and T-shirt collection for his birthday and he was delighted. Delivery was quick and items well packaged.”

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Posted 3 years ago

“Ordered 3 items, one was missing from delivery. Emailed customer services and no word back over a week later. Very disappointing”

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Posted 3 years ago

“i receive nothing. Where is my order?”

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Posted 3 years ago

“Quick delivery. Product was exactly as expected. Very satisfied with order.”

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Posted 3 years ago

“I ordered 5 things, paid and it turned up by courier the next day. My items were all in perfect condition. I even placed another order the following week.”

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Posted 3 years ago

“My bat cracked near handle in my first net session. Seriously disappointed.”

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Posted 3 years ago

“Fast shipping, overall very easy end great”

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Posted 3 years ago

“Very good quality boots”

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Posted 3 years ago

“Good service. Delivered before due date.”

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Posted 3 years ago

“I bought a dumbbell (7.5kg) from its Isle of Wight store (0276) and it was agreed at the time of purchase that if the item was unsuitable, I will buy another suitable item from their online store and the Isle of Wight store will give a refund for return. When I returned the item to the store after purchase of a suitable item online, they refused to give me refund. They quoted law not to give refund and I had to accept a credit note. An absolutely disgusting dishonesty and breach of trust. No ethics and no values. A shop will never go back to.”

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Posted 3 years ago

“A variedade de artigos disponíveis é uma mais valia.”

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Posted 3 years ago

“I ordered two items online, one item arrived but another not, they said it will come separetely but it takes a long time and i even don’t get any details about the upcoming delivery:(”

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Posted 3 years ago

“Clothes were great delivery by courier was disgusting”

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Posted 3 years ago

“Good Products, Good Delivery and Good Prices. What else ? ... more choice imho.”

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Posted 3 years ago

“Quick delivery as always. All items recieved and great quality.”

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Posted 3 years ago

“Delivered next day and choice of courier”

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Posted 3 years ago

“Items well priced and arrived well packaged within the time promised.”

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Posted 3 years ago

“Had to order online as local store didn’t have the size I wanted. It took a week to arrive and cost an extra £4.49. I won’t be doing that again .”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,350 reviews