Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,350 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

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“Great service Great value”

Helpful Report

Posted 3 years ago

“You need to replace Hermes as your delivery partner as they are poor and letting you down”

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Posted 3 years ago

“Really fast and efficient”

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Posted 3 years ago

“Running spikes delivered with no spikes and no key!”

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Posted 3 years ago

“Honestly I don't shop with sports Direct much, but I was able to find the specific shoes I was looking for on their website. The only thing is that I paid over £100 for the pair of shoes but still had to pay £4.99 in shipping and handling.”

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Posted 3 years ago

“Came as requested. No problemo. Got what i asked for if not what i wanted when i ordered. They look a bit cheap which i suppose in the scheme of things is what they are.”

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Posted 3 years ago

“Haven’t received the item purchased. Hermes didn’t deliver it and still waiting even thou I paid for quicker delivery.”

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Posted 3 years ago

“Rapid delivery, great item very happy. Will purchase again, good site.”

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Posted 3 years ago

“very good quality and washes great”

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Posted 3 years ago

“Very prompt service”

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Posted 3 years ago

“Great products, affordable and good quality. Super service.”

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Posted 3 years ago

“Excellent fast delivery”

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Posted 3 years ago

“Was told on your website they would have arrives latest by yesterday, they are still not here. STOP DELIVERING WITH HERMES!! THEY ARE RUBBISH!! I really need these shoes for work this week and it's really annoying they haven't arrived!!”

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Posted 3 years ago

“Surprising impressed with my order. It sounds snobby maybe but I found the order online much better than quality of gear in some of the shops. But have to say I am very happy with my order and will come again!”

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Posted 3 years ago

“Have not received my order yet”

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Posted 3 years ago

“Very happy with the quality and quick service. Updates of the delivery process is also spot on.”

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Posted 3 years ago

“all great, super speedy delivery! didnt expect that.”

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Posted 3 years ago

“I ordered 2 pairs of trainers and 2 pairs were sent. All good!”

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Posted 3 years ago

“Still not received my full order to date.”

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Posted 3 years ago

“not my first order from them, always as I'd expect, will use again.”

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Posted 3 years ago

Sports Direct is rated 3.7 based on 746,350 reviews