Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,350 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 9th December 2024

Kate

Sports Direct 2 star review on 6th December 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible returning”

Helpful Report

Posted 3 years ago

“Unreasonable delivery charges and unable to return online order to store. Customer service extremely poor, would be reluctant to order again”

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Posted 3 years ago

“Not too sure if my order has been delivered yet but this has been sent so I am worried it has gone to the wrong address so want to know if it has been delivered or not. I also don’t know if this is the best way to contact you as well.”

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Posted 3 years ago

“hi goods are grate they arrived on time but you charged me for delivery i got goods over £100 and you still charge me so i was very upset”

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Posted 3 years ago

“Fabulous service!”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Love this store always good quality. Fast delivery.”

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Posted 3 years ago

“I have sent lots emails asking how I can get herpes to except my parcel they scan my parcel and because it doesn't match barcode you sent them they won't take it they keep coming back and still doesn't match my code is 139140421 and here's is 9032911246299283”

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Posted 3 years ago

“EXCELLENT SELLER,PRODUCT AND GREAT PRICE, TOP QUALITY SERVICE AND ,TRACKING .AAAA++++”

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Posted 3 years ago

“Paid for next day delivery, but it did not arrive, caused me inconvenience and disruption with my work. Hermes are terrible, another delivery was missed 3 times as you cannot change the delivery time and I could not leave work or have a neighbour or safe space to leave the package. The info provided on these matters is pitiful, I assume I will be refunded for the missed delivery but not the delivery charge? I will be sending an email to confirm as nothing has been refunded yet.”

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Posted 3 years ago

“The quality and service was perfect”

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Posted 3 years ago

“ABSOLUTLEY APPALLING SERVICE DELIVERY ARRIVED LATE NOT ABLE TO USE ITEM AS I EXPECTED”

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Posted 3 years ago

“Very nice shop with big variety of products & brands!!!!!Also very good prices!!!!I would recommend to have bigger variety for Padel!!!”

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Posted 3 years ago

“4 sets of shorts ordered, good quality for a bargain price!”

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Posted 3 years ago

“Hi I kept some thing however cannot believe I had to pay £9.95 for return”

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Posted 3 years ago

“I Bought and Payed 6 T-shirts but I only received 5 out of them”

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Posted 3 years ago

“Good priced items , but should have free delivery and returns”

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Posted 3 years ago

“I don't get it, if I request to be deliver to the store I still pay for shipment when you deliver stock anyway there.”

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Posted 3 years ago

“I've had my two pair of Tracksuit bottoms and they fit really well extremely happy with them both 😊”

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Posted 3 years ago

“Very poor service, the products were amazing but in case of return to change the product it costs me too much, so i cancel the plan of purchasing another item.”

Helpful Report

Posted 3 years ago

Sports Direct is rated 3.7 based on 746,350 reviews