Name: sportsbet.com.au
Rating: 3.33

“Extremely rude customer service who make assumptions about you rather than ask you questions and gather information to make informed decisions. I have only been with them for a month and found their approach disgusting. Suspended my account and referred me to responsible gambling because I have a “gambling problem.” I’ve spent 150$ gambling in my life ( I’m 31). And only $75 with Sports bet in the last month. What an absolute joke.”

Helpful Report

Posted 3 years ago

“worst live bet experience ever. cost me $2000 because of lack of staff taking calls not to mention hanging up on me the first time after waiting 10 mins. go else where i recommend, especially if you live betting.”

Helpful Report

Posted 3 years ago

“Saturday 7/8/21 had nothing but trouble with the app. Telling you to log in. Reinstalled app still had the problem trying to put bets on. Rang up waited 15m to talk to Ben. His help was as bad as the app. Stating nothing wrong with app. It came over I n TV Sprtsbet were having problems. Didn't want a bar of it. Then asked me did I know how to reinstall the app. I said yes. Then told him going back to Ladbrokes. So I told him his help is as good as the app it sucks”

Helpful Report

Posted 3 years ago

“Saturday 7/8/21 had nothing but trouble with the app. Telling you to log in. Reinstalled app still had the problem trying to put bets on. Rang up waited 15m to talk to Ben. His help was as bad as the app. Stating nothing wrong with app. It came over I n TV Sprtsbet were having problems. Didn't want a bar of it. Then asked me did I know how to reinstall the app. I said yes. Then told him going back to Ladbrokes. So I told him his help is as good as the app it sucks”

Helpful Report

Posted 3 years ago

“Sportsbet held onto my money for over 8 days knowing that I would spend it if I had to wait long enough. I have been a customer for a year and deleted my account. When I re added and got my account up and running again I won some money they wouldn’t let me withdraw until I proved it was my bank account. Over 2 weeks of going back and fourth they left out details every time once again knowing I would spend that winnings prior to getting it out! I would strongly recommend to anyone to go else where! Never did they have my needs in mind and cost me over 10 hours of phone calls and waiting time! Thanks a lot sports bet”

Helpful Report

Posted 3 years ago

“I was a customer for a while but they don't honour their bets. If a bet is just slightly in your favour expect them to not honour it on some technicality that won't make sense. My friend bets with Ladbrokes and he never had that issue with same bet. I DO NOT RECOMMEND them at all. Go to anyone else if you want to be treated well and valued as a customer. These people should not be getting any customers. I put picture of my bet so you can see I am not lying. I also have the conversation The same bet was honoured at Ladbrokes. They wanted me to cancel my bet because I had Penrith with only +11.5 and the new bet they wanted me to place was at +19.5. Do your self a favour and DO NOT USE THEM! They did not make any effort to help me or work around it! Worst support and customer service!”

Helpful Report

Posted 3 years ago

“Customer service is very poor and live chat is a joke!! No response”

Helpful Report

Posted 3 years ago

“Did anybody place a bet on Ariarne Titmus 200m freestyle this morning? Sportsbet had made an error by taking bets on that race which was the Semi heat 1 under Gold medal winner? The date was later on altered. The bet was NOT honored.”

Helpful Report

Posted 3 years ago

“There is always a problem with getting through to customer service. Since COVID there loyalty and previous fantastic service has gone.”

Helpful Report

Posted 3 years ago

“Register. Load $. Go to bet. Login claims account inactive. F@#*! hopeless! Do not use sportsbet. Inefficent app relative to TAB; LadBrokes. Better apps out there!”

Helpful Report

Posted 3 years ago

“Called multiple times over the past few days, wasted an hour of my time thinking I’d get through to somebody and NO ONE has answered me. Terrible company”

Helpful Report

Posted 3 years ago

“Placed a bet on soccer, i win and then they dont pay out saying bets are based on score at end of regular time , extra time is not counted. Wankers”

Helpful Report

Posted 3 years ago

“I have been trying to use sportsbet live chat to see how an ongoing issue l have with a missing winning bet is going. After several tries l could almost believe the live chat is there only to frustrate complaining customers. It always times out and when you re engage with the system, you get a different operator who knows nothing about your issue, even though at my end it is clearly documented on the screen. If l was a cynical”

Helpful Report

Posted 3 years ago

“Worst betting agency in Australia!! Thieves. I put Melbourne storms to win by -46.0 which they did but then their excuse for not paying me and instead just giving me my money back was because it has to be over -46.0 it can’t be -46.0 on the dot. They are complete liars. I always have some sort of an issue with Sportsbet and never with any other betting agency. I will never EVER use Sportsbet again.”

Helpful Report

Posted 3 years ago

“Worst betting agency in Australia!! Thieves. I put Melbourne storms to win by -46.0 which they did but then their excuse for not paying me and instead just giving me my money back was because it has to be over -46.0 it can’t be -46.0 on the dot. They are complete liars. I always have some sort of an issue with Sportsbet and never with any other betting agency. I will never EVER use Sportsbet again.”

Helpful Report

Posted 3 years ago

“Tewkesbury, race 6, number 2, today. It came third. When l when to check how much my return from a small each way bet was.......nothing, all record of the bet had disappeared from the site. I had checked about 3 times prior to the race, because it was my last money and when it came 3rd l knew l could keep betting, or so l thought. Sportsbet erased all trace of my bet.”

Helpful Report

Posted 3 years ago

“I put a bet on and I went to look at it but it wasn't there! Coincidence it happened to win! Chatted in to their online ppl to ask and apparently no record of the bet! Absolutely garbage don't bet with them! Take take take and then false information when you win!”

Helpful Report

Posted 3 years ago

“Used to be decent, however now they are just ripping me off due to very technical rules. Joining Bet365.”

Helpful Report

Posted 3 years ago

“Account blocked because I win too much. Big Scam. Don't waste your money with them.”

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

sportsbet.com.au Reviews