Sportsman's Guide Reviews

Name: Sportsman's Guide
Rating: 1.51

1.5 Rating 172 Reviews

12 %

of reviewers recommend Sportsman's Guide

Company Reviews

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Metrics

1.5

Based on 172 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Sportsman's Guide 1 star review on 28th February 2024

Anonymous

Sportsman's Guide 1 star review on 27th November 2023

Sportsman's Guide 5 star review on 12th March 2023

Babel F Gates

Sportsman's Guide 1 star review on 30th June 2022

Ken

Sportsman's Guide 1 star review on 21st March 2022

Anonymous

Anonymous // 01/01/2019

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“Horrible, ordered some bullets jul of 2020, never received anything, very bad service”

Helpful Report

Posted 3 years ago

“Wish I would have checked this company out before placing an order with them. Ordered ammo in early July of 2020. SG has never delivered the ammo and just keeps pushing out the delivery date. They have pushed it out four times now. What a terrible way to do business.”

Helpful Report

Posted 3 years ago

“Do not order from sportsmans guide. I ordered ammo on backorder, patiently waiting months for it. I decided to check status one day only to find they cancelled my order because I didn't notice an email amongst the many spam emails they send. Meanwhile they still have the membership $ they charged me. Scam company-don't fall for it.”

Helpful Report

Posted 3 years ago

“I’ve used this company before and never will again. I had ordered some ammo and have what over 6months and was supposed to get it 1/27/2021 and I did not receive it. When I asked them about it they said they cancel my order because they didn’t hear from me when I talk to them and got that date from them. They told me I could re order now at 4x the price don’t wast your time or money on this company. I have since tried to contact them and they won’t get back with me at all.”

Helpful Report

Posted 3 years ago

“I became a member before ordering ammo back in August 2020. I ordered 1000 rounds of .223 Winchester for $389 and 260 rounds of .223 brown bear for $66. Fast forward to October and my shipment date was placed for December 23. Fast forward to January and my 1000 rounds of .223 Winchester was canceled and my brown bear .223 expected ship date was pushed to March. I know they are just hoping I’ll cancel the brown bear order because now it is going for $180. They want to sell if for that price since demand is higher now. But that’s not my problem and sounds illegal. I want to sue them.”

Helpful Report

Posted 3 years ago

“Placed order 11/20 pushed out to 4/21. 6 months to wait. I’ve ordered ammo from other companies & received it in 2-6 weeks during this high demand. S&G is a scam company”

Helpful Report

Posted 3 years ago

“Placed several orders which at the time were IN STOCK! None of them have arrived more than a year later! I paid an average of 35 cents per round at the time and now prices have gone up. These scamming thieves are prioritizing the current highest bidders instead of honoring their current orders which would be fine if there was NO promise of service and goods in exchange for a membership fee! Im canceling my fee and seeking a refund! Will never buy from sportsmanguide again”

Helpful Report

Posted 3 years ago

“Horrible company to buy from! Most importantly they let you order stuff online that is not in stock then send you a cancel order on your email.. if you see it good if not oh well your order is cancelled and your just there waiting for a package that will never show up. Do not order anything from this site seriously....”

Helpful Report

Posted 3 years ago

“Ordered 5.56 mm ammo in Sept 2020. Was told it would be delivered in February. Now the update is it will be delivered in July2021! There’s is ammo available at about $1.10/round. I paid 67 cents/round. Clearly they are gouging the system and hope I will cancel my order. I will not! But after this is delivered I will never order a thing from them again.”

Helpful Report

Posted 3 years ago

“This place is a scam. They list items in stock and lie about delivery dates. I cancelled my order (which was instock) afyer 2 months of waiting. They then told me I lost my 40$ coupon because I cancelled the order and they couldn’t issue me another 40$ coupon even though I warned that through points from spending money on their card. I don’t understand how their business practices are even legal. It also took me weeks of trying to call to finally speak to some one. Be prepared to wait on hold and after around 40 minutes it disconnects you. This has happened to me countless times”

Helpful Report

Posted 3 years ago

“Ordered a box of rounds back in August 2019. Was backordered until Jan 2021. Come Jan 2021 received another message stating the 500 rounds are delayed until April 2021. This is gross negligence. Even our local dealer here receives thousands of rounds 2x per week. If your logistics setup can't field 500 rounds to one customer in nearly half a year it's broken or doesn't care. Do not trust any back orders through this website.”

Helpful Report

Posted 3 years ago

“They just keep delaying orders..... then they delay them some more, and then they delay after that.... looking at 9-12 months at least, in fulfilling an order. Why even offer product if the wait time is long.... Unacceptable and pathetic”

Helpful Report

Posted 3 years ago

“I ordered My Center Point Sniper 370 Crossbow and did so before reading customer reviews. All those negative complaints about backorder and non returned calls. Well if an item clearly states as they do item on backorder , why on earth would you shell out that money ??? Thats crazy ! I spoke with 4 different associates and left my number 4 times and all 4 times they called me back and related to me every move made in assuring my order was filled. I paid 2 day Fed X as well and I'm now the proud and happy owner of a Sniper Elite 370. And I thank you Mr Perez for packaging it # Bucks Beware !”

Helpful Report

Posted 3 years ago

“I have had the best luck dealing with sportsman’s guide and I have read the negative reviews . I can only suggest that those people should order from safe liberal sites like LL Bean or REI or Eddie Bauer , that way their sense of self importance will be more effectively be built up.”

Helpful Report

Posted 3 years ago

“I purchased two jackets from them the first one I received was a medium when I ordered an extra large upon going through their return process they're charging me more to return it than what I paid to purchase it I went through the same process on a second jacket and II jacket was in their proper size but was essentially the same size a medium as the first one and another shipping return fee I will be closing my account as soon as they process my refunds”

Helpful Report

Posted 3 years ago

“By far not a place to spend your money, I has an ordered cancelled on me and they refused to reientstate it! Got elsewhere the customer service here is about as bad as it gets and the stock is lame”

Helpful Report

Posted 3 years ago

“Worst company I have ever delt with. Charged me for a membership I didn’t have, lied about an order I placed. Refused to give me a refund. It wasn’t until I talked to 6 different people and waited on hold for hours that I finally got refunded for a product I ordered and didn’t get. Buyer beware!!! Don’t do business with these people!!!!!”

Helpful Report

Posted 3 years ago

“Lies about inventory.”

Helpful Report

Posted 3 years ago

“this company should be fined for lying to it's customers. I ordered 1000 rds of 9mm 5 months ago and they just updated the delivery date to Jan 28. Here's the kicker they waited to ship my $20 glock mag until last week and charged my 20 dollars for shipping. Some of their reps will hang up on you after waiting for 30 min to answer though some are very helpful. I have unsubscribed from their barrage of emails and will never order again.”

Helpful Report

Posted 3 years ago

“Good price on the item I sought, but terrible service. I paid extra for 3-day shipping, and it took 2 weeks. I paid extra for the membership to save some money - that was a waste also. Sorry that I didn't read these reviews first. Don't believe the promises that Sportsman's Guide makes to customers.”

Helpful Report

Posted 3 years ago

Sportsman's Guide is rated 1.5 based on 172 reviews