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Sportsman's Guide Reviews

1.5 Rating 172 Reviews
F
Happiness Grade
F

Refund - Difficult

33.33%
Industry Average
They sent me a child's size jacket instead of a man's XL as ordered and payed 102.19 for. Then, they make me pay for return shipping, etc. They keep at least $22.20, if they even refund the rest at all.
posted 1 year ago - Anonymous
My product was never delivered by FedEx . Filed a FedEx complaint and immediately notified Sportmans Supply . They just blew me off and declined to replace undelivered ammunition or issue a refund. Victimized by FedEx then Sportsman’s Guide . Will have to get credit card company involved. Worst customer service ever . Do yourself a favor and shop somewhere else.
posted 1 year ago - Anonymous
They rudely told me that I could wait until more ammunition arrived or get a refund.
posted 1 year ago - Anonymous
They threatened to charge me return shipping, AND NO REFUND - IF THEY FOUND THE TENT TO BE ACCEPTABLE.
posted 2 years ago - Anonymous
No notification! Somehow they signed me up for an annual renewal in years past and I only caught it recently. No purchases have been made to this company,waste of money, no login to remove or refund for unused membership. They will not refund. Avoid this company and stick to ones that update you with an email so you have a chance to turn it off if not needed.
posted 2 years ago - James D
Ordered 3 military bags awhile back shortly after I ordered them and they were delivered they went on sale I called sportsman guide to get a refund for the difference that I paid and the sale price and was told that sportsman guide doesn’t issue refunds if the items go on sale after you order them I will never buy from sportsman guide ever again
posted 3 years ago - Timmy conner
So I sent the hat back, only to see they're charging me for the shipping, which they're taking from the refund.
posted 3 years ago - DJ
Ordered 2 pair of boots for $89.99 each. Returned one pair. SG sail they would refund the $89.99 - $7.50 for shipping, which would be 82.49. My refund was 62.49. Calle to see what happened to the $20. They claimed I used a coupon, which I did not, then said I forgot to include shipping, which makes no sense. No refund the the $20. Never, ever, again!
posted 3 years ago - Martin Going
Don’t buy from this company they will steal from you and take your money out of your bank account without permission even when you return the junk they send you and are supposed to get a refund their customer service is horrible all they care about is making money off of you and they keep all your information bank details card number and charge you whenever they want and steal your money they are a bunch of thriving scumbags that can’t even respond and face you when confronted nothing but a bunch of cunts go to bass pro instead they go above and beyond to make things right
posted 3 years ago - Anonymous
They Sportsmans Guide won't ship any of it and they won't refund.
posted 3 years ago - Michael Klein