Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,343 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,343 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two sprinkler rectangular covers and they fit perfectly. Only store I could find my size was the sprinkler supply store.”

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Posted 1 day ago

“Could have notified me in advance that item was back ordered. Otherwise easy process.”

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Posted 1 day ago

“got all my items extremely fast and was easy to order from”

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Posted 2 days ago

“The solenoids for the Silver Bullet valves work great.”

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Posted 2 days ago

“Had just what I needed: A check valve for my new Hunter Pro Spray pop up sprinkler head. It was easy to intall and solved my seepage issue when the sprinkler system system shut off. Deivery was quick.”

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Posted 3 days ago

“Product was not available at my local stores. Was able to order and get the material in just a few days. Online ordering was simple and the tracking for receiving my order was great.”

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Posted 3 days ago

“It took them awhile to get the nozzles in stock, but now I have a nice inventory of TORO 570 NOZZLES to keep my old pop ups alive. Thanks”

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Posted 4 days ago

“Supply Store had the product I was looking for at the best price I could find including shipping. Shipping was quick and there was communication as to tracking.”

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Posted 4 days ago

“They had what I needed when few other online sources had it. They sent it to me in a few days.”

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Posted 4 days ago

“This site was easy to navigate and product was delivered quickly.”

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Posted 5 days ago

“Great service! Very knowledgeable! Quick service!”

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Posted 1 week ago

“Excellent responsive and accurate service.”

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Posted 1 week ago

“Your guy was great, fixing something I had never fixed before. Walked me through with patience and helped me select the right parts. My sprinkler system is back up and running like new. Thanks!”

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Posted 1 week ago

“Your website had a browser problem. I couldn't order a five dollar part cause there was no push button to buy. Could not navigate your parts list to find the part that I needed. But here is the five star review..... The salesman /store manager Danny went above and beyond, helping me locate what the part number was that they had it in stock.And he shipped it out the same day at a courtesy of no shipping cost. Now. You may think no shipping cost .....what a big deal.... My part was a plastic no weight. CAP... a screw on cap !!!!They wanted over nine dollars to ship it when it only cost $5 dollars. And let's be frank could have put it in a bubble wrapped envelope and ship it by mail for 2 dollars and forty five cents. Thank you danny......”

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Posted 1 week ago

Hi, thanks for your review. I think what you experienced was a temporary glitch on the website - I haven't been able to replicate the issue and have had no other complaints regarding anyone else being unable to add something to the cart. I'm glad that we were able to get this figured out for you over the phone and get your order through. The shipping on this item would have been $6.99 - please note that we offer a lot of small parts that you can't find elsewhere, and we do still have to pay staff to pick the part, pack it, print labels and provide packing materials, all of which cuts into the actual cost of shipping out a $5 part. We do our best to balance out being able to offer these small, hard to find parts at a convenience to our customers while also assuring that we're doing so without "giving away the store." Denny ~ Customer Service Manager.

Posted 1 week ago

“Sprinkler Supply had exactly what I needed at a very reasonable price. They shipped promptly! Will keep in my contacts”

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Posted 1 week ago

“They sent the wrong parts with my order that I needed in the promised time frame. The corrected parts took a week and a half to arrive by the time customer service got back to me and shipped the parts with slow standard shipping.”

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Posted 2 weeks ago

“The parts are in stock and fast shipping.”

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Posted 2 weeks ago

“I purchaser I20 nozzle holding screws.the sale representative did a great job of finding the screws and provide shipping.”

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Posted 2 weeks ago

“Sprinkler Supply had exactly what I needed and the timelyness of delivery was great.”

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Posted 3 weeks ago

“Fast delivery. Great follow up. Like the fact it’s run private. Owner is passionate.”

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Posted 3 weeks ago

Sprinkler Supply Store is rated 4.7 based on 5,343 reviews