Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,096 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent selection of products, very competitive prices and quick shipping. They always have what I need.”

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Posted 8 hours ago

“The parts are in good quality. Delivery is on time. Thank you.”

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Posted 11 hours ago

“Very happy with my purchase. Fantastic selection and detailed specifications, much better than local hardware stores. Great communication before and after purchase. Items were shipped very quickly. Thank you.”

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Posted 3 days ago

“These guys are Great! I ask a question they answer me in a very short time. I needed to return something I ordered wrong they found the order # for me. Excellent customer service!”

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Posted 4 days ago

“Easy to order ,very fast and efficient”

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Posted 1 week ago

“Excellent service, fast delivery, Will buy again. Thanks”

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Posted 1 week ago

“We received the product we ordered promptly and the quality was excellent”

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Posted 1 week ago

“Always have parts I need.”

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Posted 1 week ago

“Wonderful customer service, and they have what I need with quick shipping.”

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Posted 2 weeks ago

“Item was on backorder. Customer service never responded to two email requests on the status. The order did finally arrive, but I would have ordered from another site if they were honest about their inventory. Ordered 11/28 delivered 12/16. Disappointed that no one responds to emails.”

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Posted 2 weeks ago

Hi Elliot - thanks for your review. I searched under your name, order number, and email address and couldn't find any emails from you. Customer service is the most important part of what we do and I personally respond to every customer promptly. It looks like a delay on the part of the manufacturer and a slightly longer delivery time from USPS caused this one to be delivered a little later than we anticipated.

Posted 1 week ago

“Very helpful in doing an export order to Israel by sending item to a freight forwarder and giving me a discount - but I do not think that the false invoice pricing will fool Israeli customs! Item now with FedEX who will be very slow to deliver. I would like you to be able to do direct export orders to Israel - with delivery by a USPS service.”

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Posted 3 weeks ago

“Easy website to navigate and order from. Good prices as well. I received the parts quickly.”

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Posted 3 weeks ago

“Quick ship. good price . good website and customer service”

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Posted 4 weeks ago

“Just the timing on getting the supplies take longer especially on the smaller businesses that can’t order in advance cause of money”

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Posted 4 weeks ago

Hi Scott - thanks for your review. In stock items ship in one business day and generally take about 1-4 days depending on which of our warehouses have the product and where you're located. It looks like you ordered backordered parts - the website would have said "Ships in 10+ days." We have to get those directly from the manufacturers, which typically takes about 7-10 working days but can take longer depending on the situation with the manufacturer for that specific part.

Posted 4 weeks ago

“On time- easy to work with-”

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Posted 4 weeks ago

“The part was what I ordered and received quickly”

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Posted 1 month ago

“Order was delivered later than delivery date but was probably the fault of USPS. Product was what I ordered and in good shape.”

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Posted 1 month ago

“Item was exactly what I needed. Quick shipping. Great price.”

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Posted 1 month ago

“I ordered concrete sprinkler donuts and they arrived promptly and in good condition.”

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Posted 1 month ago

“Great dealing with you.”

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Posted 1 month ago

Sprinkler Supply Store is rated 4.7 based on 5,096 reviews