Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,069 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct parts shipped quickly, why overpay and get junk locally”

Helpful Report

Posted 4 months ago

“Wonderful experience!! Fast and efficient, thank you”

Helpful Report

Posted 4 months ago

“I am in constant need for new diaphragms for my Hunter electric irrigation valves and Sprinkler has them at a reasonable price and quick delivery.”

Helpful Report

Posted 4 months ago

“It’s easy to find what you need with good prices”

Helpful Report

Posted 4 months ago

“Product received as described but shipping time could’ve been much faster. Warehouse was in MN and I live in MN and it took almost a week”

Helpful Report

Posted 5 months ago

“Products are exactly as ordered and shipping was very fast.”

Helpful Report

Posted 5 months ago

“Had what I needed and successfully sent it promptly. Good job!”

Helpful Report

Posted 5 months ago

“The folks at Sprinkler Supply Store have been very helpful with suggestions for resolving my irrigation issues. I would certainly recommend contacting them for both parts and advice.”

Helpful Report

Posted 5 months ago

“great service and fast shipping”

Helpful Report

Posted 5 months ago

“First time ordering and received the wrong item. Ordered 1 1/2"×24" threaded pipe and received 1/2"×24".”

Helpful Report

Posted 5 months ago

Hi Matthew - thanks for your review. I received your email this morning and am working with the warehouse to get the correct items out to you ASAP. I'll follow back up privately once I know the replacement shipment is going out.

Posted 5 months ago

“I have done business with SSS many times in the past and quality and service were always my primary concern, and they delivered I gave them a lower rating this time around because it is the first time I have ever had to return an item to them, and I was told that I would have to pay a 20 % re stocking fee, I have no problem with the return shipping fee, since this is common among all distributors but in doing research I realized that there is a great disparity in restocking fees in the future I will seek out companies that do not charge restocking fees”

Helpful Report

Posted 5 months ago

Hi Stephen - thanks for your review. We're more often than not willing to waive the restocking fee as long as items are returned in new condition, especially for longtime customers. I don't recall speaking to you on this and it would have been my call to make, but certainly reach out in the future if you need to return something and we'll waive the restocking fees for you. I can see your return has yet to arrive to us, so I made a note to not charge that fee when it arrives. Denny ~ Customer Service Manager

Posted 5 months ago

“I needed a basket filter for an I-20 rotor. The order was less than $3. The response from Sprinkler Supply Store could not have been better. I look forward to ordering items of substantially more value when the need arises.”

Helpful Report

Posted 5 months ago

“As always, Sprinkler Supply had the exact parts I needed at a good price. Delivery was prompt. I will definitely continue to use them in the future.”

Helpful Report

Posted 5 months ago

“Had all the parts I needed”

Helpful Report

Posted 5 months ago

“I couldn’t find the part locally. Found it online at sprinkler supply store. It arrived fast and I got the sprinkler system back up and running the day the part was delivered.”

Helpful Report

Posted 5 months ago

“when I received my sprinkler heads noticed I ordered wrong one called the store and explained, he refuded me and sent me the correct one. Great service.”

Helpful Report

Posted 5 months ago

“Order came on time .Just what I ordered”

Helpful Report

Posted 5 months ago

“Was looking for individual filters for sprinkler heads. Hard to find anyone who sells them separately. But landed on the Sprinkler Supply Store. Found what I was looking for -- and REASONABLY priced. Purchased a large quantity of what I needed. Easy to order through site and order shipped quickly. Arrived in perfect condition. Very happy with everything.”

Helpful Report

Posted 5 months ago

“The RainBird disk filter arrived on time and in perfect working order. Good Job.”

Helpful Report

Posted 5 months ago

“Hunter parts were good value, easy install & performed perfectly as advertized.”

Helpful Report

Posted 5 months ago

Sprinkler Supply Store is rated 4.7 based on 5,069 reviews