Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parts i ordered came really fast. I would totally recommend your company for sprinkler parts. Doug”

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Posted 2 years ago

“Easy to find the parts I was looking for. Received an email from support providing procedures to request support if needed. Delivery was on time. I will be buying again from this company.”

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Posted 2 years ago

“All nozzles have arrived (that's good). 2 packages arrived a day apart, so I was concerned that there was a problem. The second package completed the order, so I'm happy.”

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Posted 2 years ago

“Had the parts I needed, and received them quickly.”

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Posted 2 years ago

“Service was great, speedy delivery and a personalized internet experience! Does it get any better than this? No!! Keep up the great work!”

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Posted 2 years ago

“The product arrived within two (2) days after placing the order.”

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Posted 2 years ago

“Denny was wonderful to work with.”

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Posted 2 years ago

“I have followed your return process and no one has responded.”

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Posted 2 years ago

Hi Gisele, thanks for your review. I just took a look - your return request was entered on October 11th and authorized on October 12th. I just resent over the email authorizing the return with all of the information necessary to get your valve box back to us. Please get in touch directly via email or phone if you still aren't seeing it. Denny - Customer Service Manager

Posted 2 years ago

“Ordered a backflow preventer that’s been tough to find in stock at a reasonable price, but they had it in stock and priced great. They shipped the day I ordered and it was on my doorstop in a day.”

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Posted 2 years ago

“As a result of sequestering during the pandemic, I started a small vegetable garden, which has grown and now is comprised of three raised beds. Owing to the changes in our weather patterns and my choice to not always be at home to water my garden, I opted to install a drip irrigation system. On the internet I found my way to Sprinkler Supply Store, and they have supplied me with all the paraphernalia I have needed to succesfully keep my garden experiment watered. The turnaround on orders has been excellent and I have always found the parts I needed to acheive my desired outcomes. Thank you Sprinkler Supply Store!”

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Posted 2 years ago

“Great product and arrived sooner than expected .Works very well.”

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Posted 2 years ago

“Love this online store. I can find things that are hard to find. I didn't get ane email confirming my order and the delivery date but the product came in 2 days.”

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Posted 2 years ago

“Super fast shipping and delivery. Great prices!”

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Posted 2 years ago

“Really happy with my order. It came in 3 separate shipments but that was ok. I am still looking for 2 rolls of tree tape that has not arrived yet. Thanks so much to Denny who helped me with my order.”

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Posted 2 years ago

“Good customer service and timely delivery”

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Posted 2 years ago

“Item ordered was delivered quickly and worked well!”

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Posted 2 years ago

“Order was exactly what we wanted and arrived in a few days. Already installed and working excellent!”

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Posted 2 years ago

“These guys are great. They have everything you need at a price that is less than Amazon and the big box stores. Shipping was quick and the products are top quality.”

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Posted 2 years ago

“Awesome to work with, products are great!”

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Posted 2 years ago

“I know that this is a USPS issue and I now always try not to use Ebay because they usually use USPS for shipping, resulting in long shipping times. This shipment with a very low weight (oz's) had a $8.99 shipping cost and therefore could use UPS service, instead it was shipped USPS and as a result took 14 days to arrive!”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews