Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received my part in a very reasonable time. Could not find the valve locally. Thanks!”

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Posted 4 years ago

“My order was handled in a very efficient and timely way. Thanks”

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Posted 4 years ago

“Awesome service on a product I could only find at Sprinkler Supply Store.”

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Posted 4 years ago

“Easy ordering process. The products I ordered were back ordered, but what isn't these days. I was notified about this promptly and the items were delivered within a few weeks of my original order. I have ordered several products from the website on different occasions and have been very pleased.”

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Posted 4 years ago

“Customer service is responsive and helpful. There was a significant delay due to product backorder, CSR's responded to my concerns, shipped product when available.”

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Posted 4 years ago

“Purchased and installed a ‘Wand’ wireless card for my Hunter sprinkler system. Everything installed great and I can control my system by phone, and local weather. Great purchase!”

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Posted 4 years ago

“Convenient for my sprinkler supply shopping. Quality mechandise (many known respected brand name products); competitive pricing; extensive product selections; well operating web page for ordering, and timely delivery of my orders. All from the easy use of my computer.”

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Posted 4 years ago

“Sprinkler controller was received in a timely manner. Perfect replacement as promised and easy to install. Thank you!!”

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Posted 4 years ago

“Online shopping has never been easier! Great prices and fast service.”

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Posted 4 years ago

“From order to ship was a little slow. Products were exactly what i needed.”

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Posted 4 years ago

“Prompt good service with good prices. This is one of many controllers I've ordered over the years and it arrived in good shape ready to mount.”

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Posted 4 years ago

“Good pricing and quick shipment of my needed Netafim tubing. They have a good selection to choose from and the material arrived as expected.”

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Posted 4 years ago

“Still haven’t received! Mailed out 4 Jan 2021”

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Posted 4 years ago

Hi, thanks for your review! Our apologies for the delay in your order, USPS is still experiencing delays in shipping even after the holidays. We're seeing a lot of delayed shipments, but they all seem to be arriving. Please contact us if the shipment hasn't arrived in the next few days and we can take a look at getting a new order out to you.

Posted 4 years ago

“Great communication all through the purchase! The cost was right and the product was exactly what I needed.”

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Posted 4 years ago

“Shipped Jan 9 Have not received still in transit. Not very happy”

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Posted 4 years ago

Hi John, apologies for the delay. All of the shipping companies have been occasionally experiencing delays since early in the holiday season. We've been shipping out orders as quickly as possible to offset the potential delays that some of our customers are experiencing, but we have little control once it leaves our loading dock. It looks like the shipment has reached your town, so you shouldn't have much longer to wait.

Posted 4 years ago

“Ordered a valve to repair a stuck-on zone, and a box to replace the existing box which was too small. The box was not available right away. I thought the valve would be sent first and the box later, but you held the valve until the box was available. Good: both the valve and the box worked, and I was able to fix the zone. Better: give the purchaser the option to have parts shipped as available. I was without any irrigation until the parts arrived.”

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Posted 4 years ago

“Great job. Will use this company again to order more material.”

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Posted 4 years ago

“I had a small order for a sprinkler part which I made an error in entering. The order was entered and paid for by the time I realized my mistake. I called up Sprinkler Supply Store and they were very cooperative to get the wrong order cancelled and credited and I placed the correct order which they sent out promptly and which I received in the mail. I was pleased with how everything was handled and will reorder from them again when I need sprinkler parts again.”

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Posted 4 years ago

“Great price and service. Fast shipping”

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Posted 4 years ago

“Ordered 1 1/4" pinch clamps, arrived ahead of time, well packaged very happy.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews