Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,085 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the parts I needed and shipped them immediately.”

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Posted 1 month ago

“Great company. They always have what I need .”

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Posted 2 months ago

“Exactly what I needed to replace a older back flow cover.”

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Posted 2 months ago

“Website is laid out with ease of use. Ease in order was efficient and shipping fast.”

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Posted 2 months ago

“Great selection of parts with good descriptions of the part details. Customer service is excellent.”

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Posted 2 months ago

“The sprinkler sensor stop working. Initially, I believed that I may have to replace the entire sensor assembly. However, I later discovered that only the disks required replacement. Additionally, my rain sensor needed a new cap along with the disk. I was able to replace the old cap and disk in under five minutes. I am relieved that I did not have to replace the entire sensor assembly.”

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Posted 2 months ago

“Needed some small parts and ordering was easy and they shipped fast.”

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Posted 2 months ago

“The valve I ordered came quite fast via FedEx and I am having it installed this week. Great service!”

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Posted 2 months ago

“Excellent service. Ordered pop up nozzles I couldn’t find any where else.”

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Posted 2 months ago

“very good to work with.”

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Posted 2 months ago

“Solid products and customer service!”

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Posted 2 months ago

“The R811-24 solenoid didn't work in my Richdel R-204 valve. I had to remove the white plastic ring and then it worked fine.”

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Posted 2 months ago

“Great prices and fast ship.”

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Posted 2 months ago

“Received incorrect part. Reached out to let you know it was not as pictured in the product listing. No response.”

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Posted 2 months ago

Hi Chris - thanks for your review. We responded to your email on Sep 24, 9:41 AM requesting photos of the item that you received so that we could verify and get this resolved for you. We still have not received photos. Please send ASAP and we'll be happy to take a look.

Posted 2 months ago

“Excellent customer service and price”

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Posted 2 months ago

“Everything was great! Recommend.”

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Posted 2 months ago

“All the products are fine! I am in the process of replacing my original sprinkler heads with the new mp rotor heads. The only problem I have ran into is the Sprinkler’s I have been using has a 3/4” inlet and the new ones has a 1/2” inlet. I purchased 11 of the reducers and somehow I must have ordered the wrong ones. I will have to try to purchase the right ones later.”

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Posted 2 months ago

“I did not get the nozzels.”

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Posted 2 months ago

Hi Jawald - thanks for your review and our apologies for any confusion. The nozzles are sold separately as mentioned in the product description, as there are a number of different MP Rotators available. Please reach out with what sort of arc and distance you're looking for and I'll be happy to send you a link to the proper nozzle and a free shipping code for your order due to the confusion.

Posted 2 months ago

“Great delivery and prices!”

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Posted 2 months ago

“I greatly appreciated the personal service and committment to customer satisfaction. - Ken”

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Posted 2 months ago

Sprinkler Supply Store is rated 4.7 based on 5,085 reviews