Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,148 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and product. A pleasure to deal with.”

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Posted 1 year ago

“Very prompt in responding to the order. Delivery was fast”

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Posted 1 year ago

“The product I bought was a good price but the shipping made it more expensive than buying it in a local store. Paying over $6.00 in shipping to receive two caps that are under an ounce, then having to wait four days for them to arrive was frustrating. I had no choice because the items were not available in our local stores.”

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Posted 1 year ago

“Found what I needed. The price was good and I received the items in a timely fashion. Thanks.”

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Posted 1 year ago

“Hi Deny, Thanks for asking. I ordered 6 sprinkler head gaskets and one sprinkler adjuster key. They arrived in good time. thanks. I also received 6 Keya and one gasket in a second packagee. Please check to see if you double billed me. If you did, your rating will go down to a 1. If did double bill please credit that charge Thanks, Joel”

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Posted 1 year ago

Hi Joel - thanks for your review. I'm showing one order, one charge, and one shipment for you. You might want to double check to see if you accidentally placed the same order with another company as well.

Posted 1 year ago

“Correct order delivered with reasonable prices and shipping time.”

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Posted 1 year ago

“Order was complete and shipped on time”

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Posted 1 year ago

“I would have given 5 stars, but I ordered over $200 worth of Hunter sprinkler heads and it would have been nice to throw in one of the adjusting tools for free. When I got my order, I realized that I should have ordered one of the tools. I ended up placing an order for a tool and had to pay twice as much as the cost of the tool for shipping. Disappointed!”

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Posted 1 year ago

“product works the problem is delivery took about 10 days”

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Posted 1 year ago

“Easy ordering with most items in stock. Prices seem to be higher than other large sprinklers online stores”

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Posted 1 year ago

“The website has everything, the prices are amazing, the shipping speed was great, BUT…some changes need to be made in the packing department. Of the 3 packages I received, 2 of them were partially split opened with loose tape that lost its “stick” by the time they got to my doorstep - luckily nothing fell out - there were a few small things that were just loose floating around the boxes so it is a miracle they didn’t fall out in transit bc I shook the box out of curiosity and sure enough they flew out on my kitchen table :)”

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Posted 1 year ago

“Sprinkler Supply Store is the fastest and easiest sprinkler supply vendor I have used. Tracking and knowledge of the order is superb. I wish that the app and store had more available common product, some of the prices are higher than the competitors making one want to order from another site. Overall a very good supply.”

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Posted 1 year ago

“I recently purchased two Weathermatic Max 6 to replace LX series at my residence. Very pleased with the product. Just did not recognize that the spray nozzles did not come with the units.”

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Posted 1 year ago

“Unfortunately it's not posible to order in europe, only in the US.”

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Posted 1 year ago

“Good service and quality of product. They don’t have all the products you might need.”

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Posted 1 year ago

“The saddles were exactly what I was looking for and came faster than expected I will definitely order from you again for parts I can't find locally”

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Posted 1 year ago

“Excellent service and prompt delivery. Also, communication is above par. Keep up the good work 👍”

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Posted 1 year ago

“Just received my order 3 weeks later. Not the company’s fault. USPS lost my package but apparently found it 3 weeks later. Product is exactly what I ordered.”

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Posted 1 year ago

“Quick delivery.....despise the spam mail which I hadn't signed up for, however, the reason 4 the 4 stars”

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Posted 1 year ago

“I was really happy with the store and proceses and shipping time...but the tool you sold me was worthless. Tried to get a head start on some sprinkler valve work and picked up the Toro tool, but not only does the kit come without the pvc required to make it a 'tool', the head of the tool has no way of staying in place. It needs a hose clamp *perhaps*..but should really be a metal head tool with a socket attachment on it. I have no idea why this tool even exists or is sold...I was like buying a pair of scissors and when you open the box, it's two metal bars that the end user needs to file down and make sharp so it can cut something.”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,148 reviews