Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,117 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You all do a wonderful professional job. I really appreciate doing business with a company that stands behind it's products. I Iook forward to continuing to do business with you in the future.”

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Posted 8 years ago

“The exterior light arrived according to your e-mail updates, even a few days early. The unit was a perfect match for the one that was unfortunately squashed by my truck. Your selection of products was perfect for my needs. Overall, a great experience. Lew Meyer”

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Posted 8 years ago

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Posted 8 years ago

“Easy to order and pay. Shipped quickly and order accurate. Only thing I didn't see was a notification of shipping and tracking. Overall a very good experience!”

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Posted 8 years ago

“Excellent service and advice. Very professional help with my order to ensure my satisfaction with the products and their use on my project. Would highly recommend this company for all your irrigation needs.”

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Posted 8 years ago

“Great service...Quick shiiping...good prices...i use Sprinkler Supply often now”

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Posted 8 years ago

“Made the order and delivered 10 days later. Only shortcoming was no reasonable delivery to Kauai!”

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Posted 8 years ago

“I love your prices, thank you for your coupons”

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Posted 8 years ago

“Excellent products presentation on the website, my item was well packed, and arrived on time.”

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Posted 8 years ago

“Shipping was a little slow but the product was perfect and price was excellent.”

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Posted 8 years ago

“Had exactly the Hunter head I was looking for, nicely priced, and shipped promptly”

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Posted 8 years ago

“The product was as advertised, shipped promptly and received timely. We appreciated the service.”

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Posted 8 years ago

“I was disappointed that before I placed my order on Dec 23, there was no mention on the order portion of the website that you would be closed over the holiday week and my order would not ship until Jan 3. I was not informed of this until AFTER my order was placed and I had paid. It would have been nice to know this before placing the order so I could have considered other options as I needed this right away, not 10 plus days later.”

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Posted 8 years ago

Hi Stephen, thanks for your review. My apologies for any confusion, we had information on the top of the website in red regarding the delay but we understand that not all of our customers noticed it. We are going to take a look next year at a better way to make sure that everyone placing an order is aware of this. Denny ~ Customer Service Manager

Posted 8 years ago

“Let me know when an item is back ordered or is slow in arriving at your facility from your suppliers. We had to inquire about our last order and it is still not here yet. Tim Galema Galema's Greehouse Inc.”

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Posted 8 years ago

Hi Tom, thanks for your review. I'm showing that order 112137 was ordered on Dec 30th, shipped 1/3, and arrived 1/5. Please get in touch with me if that isn't correct. Have a great day

Posted 8 years ago

“Good company to deal with,close to me so received sprinklers fast Thanks”

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Posted 8 years ago

“Informative site with easy ordering, up to date shopping info and responsive Thank you.”

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Posted 8 years ago

“First time customer. Very happy with service, prices and quality of product. Will definitely by irrigation products from SS in the future.”

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Posted 8 years ago

“Quick shipment. Good prices”

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Posted 8 years ago

“The Toro Diaphragms we are using are getting a little rare, but Sprinkler Supply Store had them and in my hand in less than a week. Just what I needed.”

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Posted 8 years ago

“My order was delivered on time and properly packaged. The parts were OEM as advertised and were at a great price. Will definitely use this site again.”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,117 reviews