Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and timely shipment. I can't wait to get the stuff in the ground and see that it works.”

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Posted 4 years ago

“After initial misunderstanding about delivery time, everything else went okay. Sent an email about missing adjustment tool with order of 10 PGP 04 rotor heads.”

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Posted 4 years ago

“I had a warranty issue with a Clik rain sensor. Sprinkler Supply Store took care of it with no hassle at all and very quickly. You guys are awesome. Thanks”

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Posted 4 years ago

“Had a problem finding the parts I needed. Found the Sprinkler Supply Store and they had exactly what I wanted. Fast service on delivery.”

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Posted 4 years ago

“Great selection of parts, especially hard to find part for older sprinkler systems. Great, dependable service.”

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Posted 4 years ago

“Prompt delivery, nice inventory, very good feedback during the purchase process. Thank you for helping me get my irrigation system squared away.”

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Posted 4 years ago

“Product was on back order. I was pleasantly surprised how fast it came in and shipped out to me! Great job Sprinkler Supply Store!”

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Posted 4 years ago

“Great customerr service and fast shipping!”

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Posted 4 years ago

“Thank you for sending the lights without a problem.”

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Posted 4 years ago

“Received what i ordered 😁”

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Posted 4 years ago

“Sprinkler Supply had what I needed at a good price, they sent it quickly, I received it OK, I installed it & it worked. Good as new. I'll go back to them again!”

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Posted 4 years ago

“The prices are lower than I found on Amazon, but after the $12 shipping charge they came out about the same. But I think Sprinkler Supply Store knows its irrigation products better. One thing I didn't see is the low-angle plastic inserts for Hunter sprinkler heads. I wish I had ordered some with my original order, but it makes no sense to order a 59-cent item plus (I assume) $12 shipping. It also would have been nice if the sprinkler heads came with instructions. I had to search for online videos for installation info.”

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Posted 4 years ago

“Had the exact parts needed at the best price. Due to COVID delivery was delayed but when I checked in response was prompt and my order arrive in the next few days. Will buy again.”

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Posted 4 years ago

“The Hunter i20ss heads I ordered came complete with tools and extra nozzles. Shipping was a bit slower due to Covid-19,but I am happy with this purchase. The i20 heads are a nice upgrade from the PGP’s.”

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Posted 4 years ago

“Shipping was fast great service will be ordering again soon”

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Posted 4 years ago

“I would give you many more stars if they were available. Your customer service is excellent, not good. Late yesterday, our valve box arrived in excellent condition. I have started to remove the old, decayed wooden box that I built more than 20 years ago. The new valve box will last for many years. When I need more plumbing supplies, I will turn to you. I will recommend you to everyone who needs plumbing supplies.”

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Posted 4 years ago

“I needed a specific sprinkler head since mine got damaged by a snow plow last winter. A 12 inch pop up rotary sprinkler head. I checked every source in the Detroit area such as Home Depot, Lowes, etc. And even online at Amazon, Hunter and Rainbird the sprinkler head I needed was sold out and not available. I was surprised and relieved to find it available at Sprinkler Supply Store. I will utilize them again in the future when I need sprinkler supplies.”

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Posted 4 years ago

“Easy to order from a great selection of sprinkler parts. Fast shipping and there is good email communication from the company about order status.”

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Posted 4 years ago

“I needed a replacement part for my sprinkler controller. All of my questions were thoroughly answered about which part I needed. Process was quick and painless and best of all....part works perfectly.”

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Posted 4 years ago

“I ordered 2 Kichler transformers on June 27. Today is July 23, STILL WAITING. Of course they already charged me on June 27th. for over $500. If they were a reputable company they would refunded my credit card, and waited till they have a shipment date, then charge me. That was my first order, 2nd went normal, arrived in 3 different shipments. I do like the selection they carry. Jury is still out on their total performance. They could do better.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews