Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome! Very fast shipping.”

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Posted 2 years ago

“ordered 4 landscape lights the Company only shipped 1...but was quick via email to fix the problem.”

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Posted 2 years ago

“As ordered. Shipped promptly. Installed per instructions. Works. What is not to like.”

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Posted 2 years ago

“Item arrived on time”

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Posted 2 years ago

“The product was just what I needed and the delivery was great.”

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Posted 2 years ago

“This website came up when I was looking for landscape lighting replacement parts. I had no idea what I was doing or that the round glass piece around the light was called a lens, but the illustration looked like just what I needed. With confidence in the site, I ordered the part. The item came, it was perfect and now I am a landscape lighting diva! Thank you!”

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Posted 2 years ago

“Excellent service, best prices. Thanks”

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Posted 2 years ago

“I was unable to place my order by e-mail but was very pleased when I called and talked to a human, thank you.”

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Posted 2 years ago

“Received order in a timely manner. Everything was as described in the website.”

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Posted 2 years ago

“Very good service, had exactly what I needed, shipped within 2 business days.”

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Posted 2 years ago

“Fast and easy ordering. Delivery was quick and accurate,”

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Posted 2 years ago

“I highly recommend Sprinkler Supply Store! They are very professional and you are updated on your order at all the times of there is a need to order particular part from the factory or similar. Thank you!”

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Posted 2 years ago

“Great price and fast shipping. They even followed up after the order was received to make sure everything went well with the order. 5 stars!”

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Posted 2 years ago

“Excellent communications! Thank you for the fast delivery as well.”

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Posted 2 years ago

“I ordered three sprinkler donuts and when I received my order 1 donut was broken. I contacted your business several times and I have not received any reply. Customer service is really bad.”

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Posted 2 years ago

Hi Michael - thanks for your review. I'm not finding any emails or phone messages in our system from you, but I just went ahead and placed a replacement order for you to replace the broken donut - you should be seeing the confirmation in your inbox. We'll get it out to you ASAP, and our apologies for any confusion.

Posted 2 years ago

“Was able to find what I needed on the website via their search mechanism, and then ordered online with no issues, and delivery was made within the same week.”

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Posted 2 years ago

“Promptly Received product as ordered.”

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Posted 2 years ago

“When you send the same wrong order three times in a row you are not the kind of business I want to deal with, I just want my money back and be done with it.”

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Posted 2 years ago

“Easy to order from website. I think the package arrived in two or three days after I ordered. Very FAST!”

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Posted 2 years ago

“Good on keeping in contact with updates but ignored my message. I requested in an email three bulbs with a 40 degree 'spread' and received bulbs with a 60 degree 'spread', with no explanation. Not the end of my world since but you asked”

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Posted 2 years ago

Hi John - thanks for getting in touch. I searched our email system for a message from you but don't seem to be finding one. I can see that the order was placed directly on our website and was for bulbs with a 60 degree spread, which would explain why that was what you received. Apologies for any confusion - had we known that you were in need of a different product we would have canceled the order and assisted you in selecting the correct item.

Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews