Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,114 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well-designed website. Fast delivery.”

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Posted 7 years ago

“The purchase was a small order. However, I was impressed with your expediency in processing it. I have a word of caution. Everyone seems to think email blitzes are an effective and inexpensive way to market their products. So much so that it is being abused. When we are inundated with emails that have no real purpose, we tend to start ignoring them. In the recipient's mind, they become JUNK MAIL.”

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Posted 7 years ago

“Fast shipping, great prices, easy website to navigate, and great customer service. I love these guys!”

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Posted 7 years ago

“The best prices around, free and fast shipping. Great selection.”

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Posted 7 years ago

“This the third time we've ordered from this company, and the product has always been excellent and arrived in a speedy manner,”

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Posted 7 years ago

“SSS had my sprinkler heads in stock. Shipped quickly and everything arrived safely. Thank you!”

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Posted 7 years ago

“Products as described, fast delivery, good educational resource. Pricing with promo code was exceptional.”

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Posted 7 years ago

“Good Value and the products are O.E.M. so there is no worries about if they are going to fit or not.”

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Posted 7 years ago

“I did receive the Oder in a hurry and it worker perfectly. Tks”

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Posted 7 years ago

“Found what I needed, ordering was easy, the price was the best on the net, and the delivery arrived on-time. Just what you expect and want when buying online. Thanks for the great customer experience.”

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Posted 7 years ago

“The only place I purchased my sprinkler equipment now. I use to go to the big box stores when I needed sprinkler parts but they would be out if what I needed or not not have enough which lead to either mixing parts or visiting nore stores.,now i go in line,order what i need ans 2 or 3 day's later they arrive in the mail. Love the Sprinkler Store Warehouse.”

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Posted 7 years ago

“I worked in the sprinkler business for many years, and I'm no longer active in the field. I find your pricing and availability to be excellent. shipping to my front door makes the few projects I get involved with a simple process.”

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Posted 7 years ago

“We found sprinkler models that our system uses that places like Lowe's or Home Depot don't carry.”

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Posted 7 years ago

“The ground stakes for my landscape lights were OEM as advertised. They arrived sooner than expected. Would buy from this vendor again.”

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Posted 7 years ago

“Messed up my ship to address on my order, the package was returned, they re-shipped at their expense.”

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Posted 7 years ago

“Brilliant service all around A+A+A+A+A+”

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Posted 7 years ago

“The agent was good to work with and item shipped on time thank you”

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Posted 7 years ago

“sent in timely manner”

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Posted 7 years ago

“The ordering process and the web-site allowed me to evaluate what sprinkler nozzles were most appropriate for my system. They were received in a very timely manner and were in excellent shape when received. Very good experience!”

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Posted 7 years ago

“I ordered quite a few parts from SprinklerSupply store. They took quite a long time to arrive since some of the items were back ordered. There is no way of knowing from their site which items are back ordered nor is there an email sent letting you know. So my items eventually start trickling in except that one last back ordered shipment. When it finally arrives I find that they put two of the wrong part in the box and it's missing 48 tees. However their website says that they shipped the tees. So I sent them an e-mail and get a fairly prompt response during their business hours that they will fix it. I waited a couple days but they never sent a new tracking number for this new package so I email them again and request it. About two days later I finally get a tracking number, but the package is only 1 lbs. They only sent the incorrect parts and I still don't have the 48 tees after placing an order about a month and half ago.”

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Posted 7 years ago

Hi Jason, thanks for your review. My apologies for any confusion and for the errors to your order. We do have "In Stock" or "7 to 10 days" availability listed on the website for each product, and we do send emails out directly after the order has been placed to notify the customer about any backorders. It's possible there was a glitch with the system if you weren't notified. The two sets of replacement parts were shipped out from two separate warehouses. According to the tracking, the 48 tees arrived to you last week on Friday. Please let me know if you're still missing anything. Denny ~ Customer Service Manager

Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,114 reviews