Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have a great selection of irrigation supplies and the price is really hard to beat.”

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Posted 6 years ago

“I always order online and have found the Sprinkler Supply Store to be very prompt in their shipments, normally receiving my order in 3 to 4 business days.”

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Posted 6 years ago

“Good prices, reasonable shipping cost, and quick shipping too.”

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Posted 6 years ago

“Fantastic selection, easy checkout and fast deliveries”

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Posted 6 years ago

“First rain and worked fine”

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Posted 6 years ago

“Having a good inventory for a good price and competitive shipping.”

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Posted 6 years ago

“The products available, the service, and price simply are unmatched. I don't even shop other suppliers. Thank You!”

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Posted 6 years ago

“Ordered Hunter Sprinkler heads cheaper than any other competitors price. Shipping was quick and they kept us informed of arrival.”

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Posted 6 years ago

“I received my product in a reasonable time.There service is very good.”

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Posted 6 years ago

“Had the product that I needed, shipped with no delay's and arrived when promised.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“My experience purchasing a Hadco landscape light has been excellent so far. I had no problem ordering the light on their website and using Amazon Pay. The package arrived 3 business days later and was exactly what I ordered. It was packed well so there was no shipping related damage. However, after I received the shipment, I realized the model I ordered was not the one I really needed. So I initiated the process to return the light with the option to receive a store credit since I saw that they also sold the model I really needed in the first place. My intent would be to purchase that model from the them as soon as I received credit for the returned light. The return request was approved in only 1 business day. I sent the light back to the company and it arrived at their location on June 11. I received a proof of delivery from the Post Office on my return. So now I'm waiting for the company to finalize the return process by sending me as store credit per their returns policy. It's only been one day since they received my return so I'm not too concerned at this point. I'm hoping my experience returning an item continues to go as well as my other experience with them to date. If, for some reason, this turns out not to be the case, then I'll have to update my review to a lower rating. 6/14/2018 update: The company promptly completed the processing of my return mentioned in my original review and issued me the expected store credit. All of my experience with Sprinkler Supply total has been excellent. Their customer service has been excellent. I definitely recommend this store and will use them again in the future when needed.”

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Posted 6 years ago

“The quick response to my order is well received and satisfied an urgent need.”

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Posted 6 years ago

“One item arrived broken, customer service quickly responded and sent a replacement without any additional cost incurred.... That is what i call good service. Thanks.....”

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Posted 6 years ago

“Excellent products and fast shipping”

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Posted 6 years ago

“Good prices and fast shipping.”

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Posted 6 years ago

“For using this company for the first time my order was on time when they dead it would be there it was so thanks a lot Robert”

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Posted 6 years ago

“The part I ordered turned out to be backordered. So it took a little longer to receive than expected. Otherwise everything was fine.”

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Posted 6 years ago

Thanks for getting in touch. My apologies for your order not arriving in a timely manner. We share in the frustration when a backorder isn't able to ship in time. It's our goal to get every order out as quickly as possible. I've made a note of your order and will be taking a look at the parts to see how we can make the turnaround quicker the next time. Denny ~ Customer Service Manager.

Posted 6 years ago

“Once order was complete shipping, it was shipped immediately, arrived as scheduled and all items ordered were shipped. Denny in Customer Service was very helpful, available when needed. Emails were answered promptly. Product prices were very competitive.”

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Posted 6 years ago

“Quality parts, good prices, quick shipping.”

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Posted 6 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews