Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service, fast shipping- it’s a hat trick!!!”

Helpful Report

Posted 4 years ago

“Great selection and price. My part was backordered, but they did a good job communicating with me to let me know when it would arrive.”

Helpful Report

Posted 4 years ago

“I have searched for over two years on the internet for replacement solenoids and they had them ! So nice finding parts for 20 year old Toro Flo Pro valves ! Saved me from a whole lot of work replacing valves ! Thank you for having what I needed !”

Helpful Report

Posted 4 years ago

“It's a month out and I still havn't recieved my order! I understand that things are backed up, but I would have liked to know when I ordered that it would take over a month for the order to arrive!”

Helpful Report

Posted 4 years ago

Hi Jon, apologies if we weren't able to get the product to you as quickly as you were hoping. The order referenced here was placed on May 17 and the remaining parts are scheduled to arrive you you today, which puts us two days shy of three weeks. I agree that it's an exceptionally long time to wait for an order, and we're finally starting to see our turnaround times decrease after being required to take measures to protect our staff from the COVID19 pandemic. These longer turnaround times will completely disappear once we're able to fully staff our warehouses again.

Posted 4 years ago

“excellent customer service”

Helpful Report

Posted 4 years ago

“Just got timer box today, will hook tomorrow.”

Helpful Report

Posted 4 years ago

“I have ordered several items from Sprinkler Supply. All have arrived quickly. The last order arrived with the wrong items and a short email resolved the issue. I will gladly continue to shop this store.”

Helpful Report

Posted 4 years ago

“Replaces my old hunter head perfect. Price is good. Just wish it came with the directions.”

Helpful Report

Posted 4 years ago

“Easy to order. Shipping was fast, and items were well packed. Found the rare bubblers from Rain Bird here I needed for my summer project. No one else seem to have them.”

Helpful Report

Posted 4 years ago

“Great Service, communication and follow - especially considering the current circumstances!”

Helpful Report

Posted 4 years ago

“fast delivery, great prices.”

Helpful Report

Posted 4 years ago

“Product shipment of sprinkler heads was good and accurate. The product was good. The shipping charge was high compared to the size of the product and the fact that is shipping was ordinary mail pouch.”

Helpful Report

Posted 4 years ago

“With ease, I found the store online. It was easy to find the sprinkler parts that I needed. Ordering procedure and shipment/delivery were fast.”

Helpful Report

Posted 4 years ago

“They had what was needed for the job and it arrived in a hurry.”

Helpful Report

Posted 4 years ago

“Good experience.”

Helpful Report

Posted 4 years ago

“Fantastic customer service!”

Helpful Report

Posted 4 years ago

“We have been using Sprinkler Supply Store for several years. We are very happy with products and service.”

Helpful Report

Posted 4 years ago

“The order was received quickly. It was exactly what was described - no unexpected surprises. Great service! Would definitely order from these folks again.”

Helpful Report

Posted 4 years ago

“The selection & price of the products offered are great, the shipping was a little slower than expected but the contents arrived in excellent condition & securely insulated to prevent damage during shipping. The 6 station time looked good but the fact that the box had damage, not secured closed & the screws were loose in the box, I think it may been a return. It looked unused & new though.”

Helpful Report

Posted 4 years ago

“SSS is a reliable vendor that sells good quality products, follows up on placed orders, and delivers as promised.”

Helpful Report

Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews