Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,069 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy, and dare I say fun, transaction. Fast service and shipping from an obviously well-stocked supplier (both in terms of products and people). As a humble homeowner my irrigation needs are not great, but as they arise I will certainly deal with SSS again.”

Helpful Report

Posted 5 months ago

“I needed a few specialized parts that I needed for my sprinklers and ordered them from Sprinkler Supply Store because of the lowest cost. They shipped the parts next day and I received them a few days later. They are very focused on their business and want to keep their customers happy.”

Helpful Report

Posted 5 months ago

“They told me what part I probably needed for our Irritrol Rain Sensor. The part worked and we didn't have to buy a whole new system.”

Helpful Report

Posted 5 months ago

“Ordered and delivered without any problems! The only thing is I ordered the same part two different times (I didn’t realize I needed two valves at first) and had to pay $10 shipping twice but that’s on me. Would order from Sprinkler Supply again for sure!”

Helpful Report

Posted 5 months ago

“Was easy to order parts and delivery worked out great for timing. Cost was reasonable and the online system works great.”

Helpful Report

Posted 5 months ago

“Ordered exact part I needed, it arrived quickly and worked perfectly when I installed. Great experience very fast service and very reasonable price too. Thanks again Matt”

Helpful Report

Posted 5 months ago

“They had the parts I needed and delivered quickly. Highly recommend them!!!”

Helpful Report

Posted 5 months ago

“Very diappointing about this order. I received the wrong items on May 25 and I then quickly sent an email with picture asking for help on May 26. Despite of a long Memorial weekend to May 27, I understand it likely be a couple of days delay. However, I have not received anything or heard anything about shipping the correct items to me by June 2-- this is an entire week. I was desperate for the correct items, and conctacted the customer service again on May 30th. No response... never experience something like this at other place. After I wrote this review, I contacted customer service requesting refund. They refunded me immediately. And to my surprise, I received the correct items the next day! Collectively, I believe Sprinkler Supply Store is a really good and reliable supplier. However, the dealing with my situation could be better by more effective communication and updating.”

Helpful Report

Posted 5 months ago

“Quick and easy ordering process. My order came promptly with good communication.”

Helpful Report

Posted 5 months ago

“I CHOSE TO PURCHASE THE 5 RAINBIRD SCREWDRIVERS FROM YOU GUYS DUE TO THE PRICE AND EVERY OTHER PLACE THAT I HAVE PURCHASED THEM FROM THEY HAVE BROKEN AT THE TIP WHILE MAKING ADJUSTMENTS. LET'S SEE WHAT HAPPENS WITH YOURS. THANK YOU, RANDY”

Helpful Report

Posted 5 months ago

“Excellent customer service. It’s great to see a company that still has real people to address customer needs.”

Helpful Report

Posted 5 months ago

“Easy to use web site.”

Helpful Report

Posted 5 months ago

“Good service. I received the wrong part and they promptly sent me the correct item and a prepaid label to return the wrong one. They had a part that I could not obtain other places.”

Helpful Report

Posted 5 months ago

“Will do business with again… fast shipping and received everything. A+++”

Helpful Report

Posted 5 months ago

“Whow, very knowledgeable, very easy to place my order and so quick shipping. Thank y.”

Helpful Report

Posted 5 months ago

“Product arrived quickly. Wish shipping wasn’t so much for small items.”

Helpful Report

Posted 5 months ago

“Very efficient and pleased with the service we received !”

Helpful Report

Posted 5 months ago

“They have all the parts I needed, priced competitively, and shipped propmtly. The only problem is the frequent storms -- I haven't had an opportunity to try my new sprinkler setup.”

Helpful Report

Posted 5 months ago

“Couldn't have gone better!”

Helpful Report

Posted 5 months ago

“Great website, easy to use, tons of stuff and great prices.”

Helpful Report

Posted 5 months ago

Sprinkler Supply Store is rated 4.7 based on 5,069 reviews