Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,085 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“East to order, good pricing and fast delivery. What more can you ask for.”

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Posted 6 months ago

“EZ to work with and honest! Found parts I couldn’t get anywhere else.”

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Posted 6 months ago

“Took my money and ran. No product and no returned messages. I am fixing to have to turn them in to the authorities to get my money back. RUN FAR FROM THIS PLACE, TOTAL FRAUD.”

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Posted 6 months ago

Hi Stanley - thanks for the review. Looks like we went back and forth on emails at the end of last week regarding the shipping status of your backorder order and promptly canceled on the 11th per your request and an automated email went out to notify you of the cancelation. The refund generally takes about 24-48 hours to show up your payment method. Let us know if you need the confirmation number for the credit to follow up with your credit card company.

Posted 6 months ago

“Excellent product availability with prompt delivery, it does not get better than that!”

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Posted 6 months ago

“Would love to give you a review, but supposedly shipped on 6/4 and still have no received the part. Shipping process has room to improve.”

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Posted 6 months ago

Hi Ronald - thanks for your review and our apologies for the delay. Your order was placed on the 3rd and shipped promptly on the 4th. From there it looks like it has been tossed around the USPS system for the past 8 days, but the tracking is showing it's out for delivery today. Reach back out if you don't receive it and we'll get a replacement order out for you ASAP.

Posted 6 months ago

“Happy to get the part I needed to raise the sprinkler head rather digging up and replacing the thing.”

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Posted 6 months ago

“Thank-you for shipping in a timely matter Hunter I-20 rubber weather caps for my sprinkler system.”

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Posted 6 months ago

“Always have what I need with fast shipping”

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Posted 6 months ago

“good service right parts all was good”

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Posted 6 months ago

“Overall it's great! I can find the sprinkler supplies I need here, that can't be found anywhere else, for reasonable prices. My only complaint is the flat rate shipping fee I pay. I live within an hour of a distribution center and there isn't a local pickup option that I can tell, and I still pay a high shipping price tag.”

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Posted 6 months ago

“Thanks for getting my order out and to my place in good time.”

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Posted 6 months ago

“Good prices to include shipping when compared to other stores. What matters is the final dollars out of the pocket. Order arrived quickly too”

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Posted 6 months ago

“Great product and price. Fast shipping and well packaged. Would buy again.”

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Posted 6 months ago

“Fast reliable service, parts were delivered on time and exactly what I needed to fix my leaking sprinkler system. Thank you !!”

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Posted 6 months ago

“Quick, easy ordering and delivery! Price was great. I will definately use again. Thanks again Denny.”

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Posted 6 months ago

“The Hunter power transformer was shipped and received quickly. It works perfectly.”

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Posted 6 months ago

“A very easy, and dare I say fun, transaction. Fast service and shipping from an obviously well-stocked supplier (both in terms of products and people). As a humble homeowner my irrigation needs are not great, but as they arise I will certainly deal with SSS again.”

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Posted 6 months ago

“I needed a few specialized parts that I needed for my sprinklers and ordered them from Sprinkler Supply Store because of the lowest cost. They shipped the parts next day and I received them a few days later. They are very focused on their business and want to keep their customers happy.”

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Posted 6 months ago

“They told me what part I probably needed for our Irritrol Rain Sensor. The part worked and we didn't have to buy a whole new system.”

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Posted 6 months ago

“Ordered and delivered without any problems! The only thing is I ordered the same part two different times (I didn’t realize I needed two valves at first) and had to pay $10 shipping twice but that’s on me. Would order from Sprinkler Supply again for sure!”

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Posted 6 months ago

Sprinkler Supply Store is rated 4.7 based on 5,085 reviews