Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply sent us the correct materials ordered in a timely manner.”

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Posted 3 years ago

“The product arrived pretty quickly.”

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Posted 3 years ago

“I have waited over four months to receive the o rings needed to complete the restoration of my friend's sprinkler system.”

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Posted 3 years ago

Hi John, thanks for getting in touch. Our apologies for the delay - you can chalk this one up to one of the supply chain issues that you keep hearing about on the news. There's been a global shortage of the silicone rubber that Dura uses to make their o-rings, and we ended up with longer than expected wait for those parts. There are still a small handful of Dura parts that we're still waiting to receive from them. We're hoping that Dura will be able to get caught up during the off season and we'll be able to avoid these delays moving forward. ~ Denny ~ Customer Service Manager

Posted 3 years ago

“Website was easy to navigate to find the parts I needed. The order was delivered on time and exactly what I ordered. Communication was very good on order status. I will purchase future parts from Sprinkler Supply Store. Clinton”

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Posted 3 years ago

“I have used your valves for many. The order I received before this one there were 3 valves that leaked form the one i" fitting. I disposed of the firt two but I do have the last one.”

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Posted 3 years ago

“My item arrived broken, however I was able to use heavy duty construction adhesive to help bond the corners. The box wasn’t crunched so I doubt it was damaged while in transit.”

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Posted 3 years ago

“Wow!!! I was surprised of the quick delivery on the sprinkler part I ordered you guys are truly “Amazing” you lived up to your word…nowadays seems like most people word isn’t their bond like “Ours” really appreciate your Professionalism and Business attitude towards your clients we truly appreciate your services please keep up the “Awesome” work.”

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Posted 3 years ago

“Check valve for Hunter is reasonably priced compared to Home Depot or Amazon. Other products are competitively priced. Just wished that shipping fee for lighter items are less than heavier items otherwise this would be a great place to purchase sprinkler items.”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“i'm glAD i found your site. you have the type of emitters i really like.”

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Posted 3 years ago

“Great Price and nice website”

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Posted 3 years ago

“Items were reasonably priced. Order was placed on November 11th and items shipped the same day. Items were received on November 14th. Happy Customer”

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Posted 3 years ago

“Quick delivery, especially these days!”

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Posted 3 years ago

“Product in stock, competitive, price, and fast shipping. Great experience!”

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Posted 3 years ago

“I got my order a day before promised and these days that is great service. All items were exactly as I ordered so overall total satisfaction above and beyond expectations. Thanks Sprinkler Supply!”

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Posted 3 years ago

“Purchased a hunter x2 wand that went bad while under warranty. Contacted them and they immediately issued a rma to return the defective one and promptly sent out a new replacement one. They are a great vendor to work with and I will again in future.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Ordered my valve online and arrived in 2 days. Fantastic service”

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Posted 3 years ago

“The order was handled fast and had great customer service when I had a question. Thank you.”

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Posted 3 years ago

“Great price, fast shipping and description perfect way to determine correct item”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews