Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered before going on vacation. I'm back, and can't find my order. I attempt to use your website and the links for "Order History" and "Order Status" are not working. I have my order number, but there is no place in which you can input such data to check on the status of an order.”

Helpful Report

Posted 6 years ago

Hi Richard, thanks for getting in touch. My apologies for any difficulties getting logged in and seeing your order, I've followed up privately with tracking information. I wasn't able to recreate the error that you had experienced, the links seem to be working fine, but I'm forwarding on a message to my tech team to take a look. Denny ~ Customer Service Manager

Posted 6 years ago

“Fast delivery-good secure packaging- easy to navigate website-very professional. Will shop and buy again in the future.”

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Posted 6 years ago

“I ordered an item that I could not find locally. The Sprinkler Store advised me that the item had been backordered and kept me posted on its status. We have installed the new tulip light in our front yard and are very happy with it!”

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Posted 6 years ago

“Pretty easy. Order and they ship. Got the correct part.”

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Posted 6 years ago

“Fast service and you use UPS.I will be ordering from you in the future.Thank you !”

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Posted 6 years ago

“Very good service- Good product!”

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Posted 6 years ago

“Fast shipping”

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Posted 6 years ago

“Ordered a new controller from sprinkler supply and received it in just a few days. Very happy with it and at a great price too. I will definitely use you again when needed . Thank you sprinkler Supply.”

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Posted 6 years ago

“Fast and Accurate!!”

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Posted 6 years ago

“I visited Sprinkler Supply Store searching for certain tools I need to service and repair underground sprinkler systems and was very pleased, not only with the great price I paid, but also the quality of the products I ordered. I received exactly what I paid for in a very reasonable amount of time (3 days I believe). I will be shopping with them in the future!”

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Posted 6 years ago

“Delivered product quickly with no damage. Excellent customer service.”

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Posted 6 years ago

“I have a third home in Panama a few hours from Panama City. Driving in the city is a wild west nightmare with bad signage, very crowded streets, and agressive pushy drivers--for a foriegner who does not speak the language well. I am extending and remodeling the existing irrigation system and found I can get needed parts ( which are difficult to find outside Panama City and even in the City, and very few limited brands available) from Sprinkler Supply, and basically have them in my hand in 5 days after placing order. Beats trying to locate the parts here and dealing with local logistics. Great Resource with prompt shipping.”

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Posted 6 years ago

“You did good.”

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Posted 6 years ago

“excellent service. Will be using again”

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Posted 6 years ago

“Hello there, good prices and excellent service. Thanks”

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Posted 6 years ago

“Product at reasonable prices, prompt shipping and customer service people you can reach on the phone.”

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Posted 6 years ago

“Very pleasant shopping and purchasing experience. Easy to locate what I was looking for and great communication during the entire process.”

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Posted 6 years ago

“Everything was as expected, when expected!”

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Posted 6 years ago

“They had the items I needed and gave me free shipping when the order was large enough.”

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Posted 7 years ago

“Fast shipping and item items always as described. Best price I found shopping around.”

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Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews