Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,117 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping. Just as described.”

Helpful Report

Posted 8 years ago

“Fast delivery and fair price.”

Helpful Report

Posted 8 years ago

“Shipping was very fast and received all the items I ordered, their prices were the lowest I found as well. Will definitely shop here again. Highly recommended.”

Helpful Report

Posted 8 years ago

“The service was great i am going to enjoy doing business with you for long time”

Helpful Report

Posted 8 years ago

“We were referred to your company by a friend and were VERY pleased at the ease of ordering and the efficiency level for processing and delivering our ordered items. We will DEFINITELY use your company for future supplies! (5-star for sure!)”

Helpful Report

Posted 8 years ago

“The Hunter products that I ordered were just as I ordered and came on time. Thanks”

Helpful Report

Posted 8 years ago

“It was very nice of you to write and let me know that you had to order something from the vendor. I still haven't received my order.”

Helpful Report

Posted 8 years ago

Hi Sharon, thanks for your review. My apologies, it looks as though our email requesting your review went out prematurely. I'm working with our tech people to get this fixed. You'll receive a confirmation email with tracking once your order has shipped. Denny ~ Customer Service Manager

Posted 8 years ago

“I had the best customer service with Sprinkler Supply Store. I had a number of questions that Demny answered quickly even sending pics to figure out what type of heads I had. I put in my order late in the day and with 24 hrs it had been shipped out. Friendly, professional, courteous, organized and efficient. Would rate them 5 out of 4. Thx again. Maryln”

Helpful Report

Posted 8 years ago

“great site. Delivered quick and what I ordered”

Helpful Report

Posted 8 years ago

“Great place! They always have what I need and they are really very helpful helping with problems. I am most impressed and I will remain loyal.”

Helpful Report

Posted 8 years ago

“Good service and good price. Even called me back. Thanks!”

Helpful Report

Posted 8 years ago

“Order went well, web sight easy, good price, prompt delivery.”

Helpful Report

Posted 8 years ago

“I've made multiple purchases from Sprinkler Supply Store and have been satisfied each time. The orders are received by me timely and accurately. I find it quite pleasant to be able to find a supplier that approaches its business with the view that the customer comes first. My questions are promptly answered with professionalism and accuracy.”

Helpful Report

Posted 8 years ago

“This is my second order and I am very happy with the products and service. But most of all the price is great! My order for a second case of 20 sprinklers is for my church, and as such, price is a very important consideration. Thank you for prompt shipment and notices about my order. Great doing business with you.”

Helpful Report

Posted 8 years ago

“Sprinkler Supply Store is a very good site, except for better descriptions on sprinklers would be very helpful. I ordered 3 replacements for part of my irrigation system only to find out they won't work, but for the price it's not worth returning. I needed 4" popups with 180 degree radius and thought that's what I ordered. Apparently my mistake and I take credit for not doing more research before ordering.”

Helpful Report

Posted 8 years ago

“Took 8 days to get a fuse for irrigation control box. Many dead plants are the result. You cost me money.”

Helpful Report

Posted 8 years ago

Hi Karl, thanks for your reviews. I'm following up with our warehouse to try to determine the reason for the delay. It's our goal to ship out all of our orders ASAP, 100% of the time. My sincere apologies for the extra time this order took to reach you. Denny ~ Customer Service Manager

Posted 8 years ago

“delivery was faster than promised...”

Helpful Report

Posted 8 years ago

“My order from two weeks ago which is paid in full is still in "processing". I believe the order is being held up due to one of the 4 items being out of stock. Most companies make partial shipments, and do not pre-charge for items not shipped.”

Helpful Report

Posted 8 years ago

Hi Stephen, thanks for your review. My apologies for any delays, your order has been partial shipped and you should be seeing it shortly. I'm looking into the remaining part and will follow up with you privately when I have more information. Denny ~ Customer Service Manager

Posted 8 years ago

“As usual, quick and great pricing. Note that the end figure 8s were the smaller size so unusable... not a big deal as are readily available locally.”

Helpful Report

Posted 8 years ago

“Order was processed and shipped promptly. All ordered items arrived in excellent condition.”

Helpful Report

Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,117 reviews