Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product arrived exactly as I ordered it. Only hitch is the shipping fee. You lose it if returning and the restocking percentage on top of that. Otherwise a good place to find what you need if you can’t find it locally. Thank you”

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Posted 3 years ago

“Wow. Superior customer service!!!”

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Posted 3 years ago

“Competitive pricing; delivery as promised. Easy to use website !!”

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Posted 3 years ago

“Fast delivery.”

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Posted 3 years ago

“Easy to order, quick checkout and fast shipping.”

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Posted 3 years ago

“I was able to fix the sump pump water problem with this 4" pipe connector. Thank You very much! Sharon”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“A complete pleasure to deal with your company. Nothing was back-ordered; shipped and received on-time. Awesome customer Service. Very competitive pricing. Now I have a reliable supplier to complete my projects on-time.”

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Posted 3 years ago

“Pleasant transaction and quick shipper!”

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Posted 3 years ago

“It was easy to find what I was looking for and to checkout and pay. I received everything in about two days and it was all correct. Definitely using this site again.”

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Posted 3 years ago

“I loved how you were so kind to me. Your service is great”

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Posted 3 years ago

“Great customer service! Great prices and fast shipping.”

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Posted 3 years ago

“This company is the best. Extremely helpful with all my questions, even the stupid ones. I was able to send them photos of my valves for identification because I wasn’t sure which replacement ones I needed. Quick responses and shipping. 5 stars all the way!!!”

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Posted 3 years ago

“We were able to find what we needed, and received it in 6 days! Very happy!”

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Posted 3 years ago

“Purchased one piece swivel elbow fitting for $5.99. For an item that weighs only a few oz., I paid $11.99 for Ground shipping. I am very disappointed about your shipping charges. However, follow-up was great after sale. Speedy order processing and updates with tracking number.”

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Posted 3 years ago

“The item I purchased from the store was the wrong version. I ordered the X-Core (outdoor model) and was sent the (indoor model) which is not waterproof. I will be sending the item back with hopefully no issues.”

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Posted 3 years ago

Hi Kenlyn - thanks for your review. Apologies for any confusion, but your order is showing that you ordered part XC200I, which is the indoor model, so it looks like you received what you had ordered. The two station version only comes in an indoor model, which might have been the cause of the confusion. The smallest number of stations available for the outdoor version of the X-Core is 4, so you'll want to order the XC-400 to get what you need. https://sprinklersupplystore.com/products/4-station-outdoor-cabinet-controller

Posted 3 years ago

“Fast, friendly with reasonable pricing.”

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Posted 3 years ago

“The web site is easy to use and good information about each product. The delivery was fast.”

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Posted 3 years ago

“Every thing when great.”

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Posted 3 years ago

“Customer service is terrible. I called 5 times and sent 4 emails and never did get a reply back. Phone message says they will contact within 24 hours. It never happened.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews