Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They sent an incorrect item but made good with a refund.”

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Posted 5 years ago

“Very good service and pricing. Top shelf.”

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Posted 5 years ago

“Sprinkler valve works great fast shipping and good price”

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Posted 5 years ago

“Everything was great until only part of my order arrived. I had no advanced notice that I would be receiving my order in multiple shipments. And then third shipment never arrived. On the plus side when I contacted sprinkler supply about it the issue was dealt with right away. But, it delayed my project which is not really ideal. Makes the whole thing a bit of a hassle.”

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Posted 5 years ago

Hi Scott, thanks for your review. My sincere apologies that we weren't able to knock this one out of the park for you. This one is totally on us for missing two of the rolls of tubing and causing the delay in your project. I'm glad that we were able to get this resolved, but I'm in the process of looking at this order more closely to see what measures we need to take to assure this situation doesn't happen again. All the best, Denny ~ Customer Service Manager

Posted 5 years ago

“Awesome parts quick service”

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Posted 5 years ago

“Just needed a few parts for repairs. I was treated well and got good info. No order too small, obviously!”

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Posted 5 years ago

“All the items I purchased were of high quality and delivery was in record time. If I ever need sprinkler or irrigation stuff, I know exactly where to go.”

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Posted 5 years ago

“Everything went flawlessly”

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Posted 5 years ago

“I returned a 1" valve as per Denny's or somebody's instructions. I haven't heard back in some time. I'd still like a refund of that valve's cost. thanks, c. kit perlee”

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Posted 5 years ago

Hi Chris, thanks for getting in touch. My apologies for any delay, I'm working through a stack of return slips today that was handed to me last night by the returns department and see your return slip in the stack. I'll be applying your refund before the end of the day. Denny

Posted 5 years ago

“perfect, great, the best parts came just as ordered will use them again on the future”

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Posted 5 years ago

“Had”

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Posted 5 years ago

“No issues. I needed to replace a 25 year old manifold and all worked out well.”

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Posted 5 years ago

“Just as described”

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Posted 5 years ago

“Order was correct, on time and professional updates provided.”

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Posted 5 years ago

“Fast delivery and nice packaging.”

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Posted 5 years ago

“WOW.... talk about service. The Sprinkler Supply Store not only has the largest inventory with the best prices but their customer service and support is unbelievable. They went out of their way to replace a lost shipment so I could meet my job schedule. So if you want the highest quality products at the best price and customer service that will support you to the completion of your job this is the company you want. Thanks you guys, Alan Bogard (a very satisfied customer)”

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Posted 5 years ago

“I was able to find and order the hunter brand sprinkler heads that I needed. Delivery was good.”

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Posted 5 years ago

“fast shipping. no complaints!”

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Posted 5 years ago

“I received the unit 2 days, i stallation was easy and it worked as advertised. Rained the next day, which was a sprinkler day and it stopped the cycle. Works well”

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Posted 5 years ago

“The item I bought is exactly what I needed to fix the water leak.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews